What are the responsibilities and job description for the Installation Technician position at The Escape Game?
Title: Installation Technician
Primary Focus Areas: Product Deployment - Technology
Direct Leader: Manager of Tech Installation
Job Description:
The Game Technology department is responsible for technical production, installation (deployments), and development. The Installation Technician has the integral responsibility of Delivering Epic Interactive Experiences to our guests through the successful installation of our product. This role will work closely with Project Leadership as a resource to perform on-site prewires, installations, renovations, and other miscellaneous special projects The Escape Game performs.
Pay & Benefits:
$16-18/hr Starting compensation based on experience
Regular 5 hours of weekly overtime
Eligible for HQ Bonus
Eligible for TEG HQ Full Time Benefits as outlined here.
7 Paid Holidays 15 PTO Days (20 PTO after 5 years of service)
Hours & Schedule:
Expected Weekly Hours: 40 - 45 while in-office, 70 hours weekly while traveling
Travel Expectations: Frequent (85% of the workload)
Trips are up to 23 days consecutively, 10.5 hour working days (minus break)
Trips are local and out-of-state. Travel is paid for by The Escape Game.
Expected Schedule:
Office: Monday - Friday (day shift)
Installation: Monday - Friday plus weekends (Dayshift / Midshift / Nightshift - depends on installation schedule, weekend work often includes accompanying rest/off days during the upcoming workweek)
Emergency Travel: As needed, could include nights & weekends with extended hours
Oncall: Yes
Job Responsibilities:
Product Deployment
Travel on Tech Projects : Installations / Prewires / Renovations / Special Projects
Perform Various Onsite Tasks - Examples Below
Run Cable
Terminate and Test Game Components and Control Panels
Terminate and Test Fire Access Control Systems and Equipment
Terminate and Test Audio / Video Systems
Terminate and Test IT Systems
Troubleshoot issues that arise
Job Requirements : *On the job training for skills without prior knowledge/experience*
A love for escape rooms and interactive media
Strong organizational and interpersonal skills
Contagiously positive, can-do attitude
Loves to “win”
Strong organizational and interpersonal skills
Strong communication skills - written, on the phone, in-person
Proficient at spreadsheets & document creation
General business acumen
Ability to lift/carry up to 50 pounds individually
Able to stand, walk, climb ladders, and navigate tight spaces for extended periods of time
Salary : $16 - $18