Houseperson / Housekeeping Attendant

About Us

The Equinox Golf Resort & Spa is a historic resort destination with deep roots, a strong sense of place, and a reputation for elevated hospitality in one of New England’s most scenic destinations.

Established in 1769 and set against the backdrop of the Green Mountains, the property blends timeless charm with modern amenities, including a championship 18-hole golf course, full-service spa, multiple dining outlets, and extensive meeting and wedding space.

As a four-season destination, The Equinox attracts a diverse mix of leisure, corporate, and event guests year-round, providing team members with dynamic, well-rounded hospitality experience. For candidates who value teamwork, elevated service standards, and professional growth within a destination resort environment, The Equinox also offers the added benefit of working in the vibrant yet close-knit community of Manchester — a town known for its outdoor recreation, scenic beauty, and exceptional quality of life.

The Equinox Resort & Spa is newly managed by EOS Hospitality. Visit us online at www.equinoxresort.com (http://www.equinoxresort.com) and www.eoshospitality.com (http://www.eoshospitality.com/) for more information about the amazing ways we’re making a difference.

Job Summary

• Assist Guest Room Attendants with daily support as requested, such as laundering and restocking of linens, preparation of carts, restocking of housekeeping closets/storage, removal of soiled linens and waste, and any requests of leadership and GRAs to provide support.
• Act as a runner to GRAs to bring high-urgency items to expedite guest room readiness.
• Move furniture and rearrange areas as assigned, such as re-arranging lobby furniture or preparing tables and chairs for an in-house event.
• As required, clean public/shared spaces within the hotel. Use checklist to clean lobby areas, soft seating areas, interior and immediate exterior of employee and guest entrances, hallways and stairwells, public restaurant areas and banquet spaces as assigned, employee lounge/time clock hallways and areas, guest and employee restrooms, etc.
• Wipe down and sanitize all surfaces appropriately using the assigned chemical agents.
• Sweep, vacuum, Swiffer, and mop floors to ensure high level of cleanliness.
• Remove all waste in dedicated spaces.
• Greet and interact with guests as needed. Handle guest requests with professionalism and courtesy.
• Ensure discretion and respect guest privacy at all times.
• Perform laundry services as required.
• Communicate any lost and found items to front desk. Report immediately and turn over for secure proper storage.
• Check the condition of all paper products in used public spaces (toilet paper, paper towels, newspapers, provided marketing collateral, etc.). Replenish as needed.
• Replace any used disposable items in guest amenity displays such as lobby coffee/tea station. Replenish stock, remove waste, and tidy the area regularly.
• Return any soiled items in hallways to dish station, such as IRD dishes and glassware.
• Ensure heat/air conditioning is set to default temperature.
• Adhere to sign in/out procedures for department keys.
• Clean and organize the housekeeping area at the end of each shift, respectfully setting up the next shift for success.
• Communicate closely with other departments, such as when a guest reports a maintenance work order or front desk issue to be addressed.
• Assist guests with luggage especially for large groups when needed.
• Attend departmental meetings and training sessions as required.
• Assist in training new staff as requested.

We are proud to offer competitive wellness options and perks for both our Part Time and Full Time employees;

• Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status employees
• EOS Family Matters Program of 3 months fully paid parental leave for new parents
• Retirement savings option of 401k with employer match of up to 4% for all employees
• Complementary $25K in Life insurance and $1K/mo. in long-term disability coverage for full-time employees
• Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
• Company-funded Employee Assistance Program for life challenges and mental health resources
• Additional Health & Wellness benefits including prescription and gym membership discounts
• Competitive wages with ongoing market analysis
• Annual performance evaluations with eligible compensation adjustments
• EOS Employee/Immediate Family Lodging Rates as low as $59 per night
• EOS Friends and Family Lodging Discounts
• EOS Dining Discount of 50% Off F&B at EOS Hospitality portfolio locations during travel
• Discounted lodging rates from New England Inn & Resort Association partners
• Pathways for growth and professional development including structured training and EOS Educational Reimbursement Program
• Internal referral bonus programs up to $500 per referral
• Incentive opportunities for both hourly and managerial roles
• Supportive, open workplace culture with flexible and understanding work-life equality

Compensation

This is an hourly, onsite position with opportunity for part time or full time hours and a starting wage of $19.00 per hour. Final compensation package offer is subject to change based on a variety of complex factors unique to each candidate including experience, education, skill set, and applicable certifications.

Key Skills & Experience Required

• Professional cleaning experience preferred, but not required
• Successful completion of background check
• Available and willing to work flexible hours based on business needs including weekdays and weekends.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Expresses sincere enthusiasm for the role and cleanliness
• Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.

Essential Functions of the Job

• Ability to remain standing for up to 8 hours
• Ability to walk the property and grounds frequently
• Ability to move up and down stairs frequently
• Ability to move quickly based on guest needs
• Ability to regularly move and lift up to 50 lbs.
• Ability to use repetitive manual dexterity, such as squeezing, spraying, folding, polishing, scrubbing, dusting, etc.)
• Ability to bend, stretch, and reach frequently, including above head, and repetitively during a shift
• Ability to bend and kneel frequently
• Ability to visibly survey property areas clearly and use an eye for detail to inspect guest rooms for cleanliness
• Ability to work outside in various weather at times, when traveling between guest rooms
• Ability to communicate and exchange information effectively
• Ability to read, write, speak, and understand basic English
• Ability to complete a satisfactory background check
• Ability to perform assigned tasks, operate equipment, and complete job duties in a safe manner
• Ability to work flexible hours based on business needs including midweek and weekend days

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.