Maintenance Lead

Maintenance Lead

Emerson Inn by the Sea, 1 Cathedral Ave, Rockport, MA 01966

This Role is about Ownership

We are not hiring a Maintenance Manager. We are hiring the individual responsible for the condition, preservation, and operational reliability of a historic oceanfront hotel. This role requires someone who can see what others miss, fix what others overlook, and prevent what others react to.

What you will be accountable for

· The physical condition of the entire property with no exceptions, including keeping all guest-facing areas maintained to a clean, fully functional standard at all times.

· Upkeep of all exterior areas including grounds, salt-water pool, walkways, decks and oceanfront exposure zones.

· Full control and performance of all outsourced vendors and contractors.

· Preservation of the hotel’s historic character and architectural integrity.

· Protection against coastal impact (salt, moisture, storms).

· Flawless execution during events and high-demand periods.

· Preventive maintenance with no tolerance for deferred work ensuring reduction of emergency repairs.

· Compliance with all safety and regulatory standards including OSHA.

What Success looks like

· Guests never notice maintenance issues.

· Guest rooms remain available for sale with minimal downtime due to maintenance.

· Vendors perform exactly as expected with no rework and no excuses.

· The property improves over time, not deteriorates.

· Problems are solved before they become visible.

· Events to run with zero technical disruption.

What we expect

· Ownership mindset and full operational and financial accountability.

· Execute maintenance and projects within approved budgets while optimizing cost efficiency.

· Strong troubleshooting and problem-solving capability across multiple systems.

· Detail and quality-driven approach.

· Strong vendor control and management.

· Decisive and calm under pressure.

· No deflection—complete responsibility for outcomes.

· Strong cross-department communication and collaboration.

· Capable of leading, guiding and train team members with varying skill levels.

Your Background

· 5–10 years in engineering or facilities leadership.

· Experience managing outsourced maintenance operations.

· Boutique, luxury, or historic property experience preferred.

· Strong technical knowledge of HVAC, electrical, and plumbing systems.

· Certified pool operator (CPO), certification to be provided within 90 days of employment.

· Must have reliable transportation.

What you get

· Competitive wage aligned with experience.

· Performance-based incentives tied to results.

· Full-time role with flexible hours aligned to daytime, weekends, and holiday’s availability as needed.

· Opportunity to manage and protect a unique heritage asset.

· Friendly and professional team member and onsite tasks owner.

Apply

Email your resume to: events@theemersoninn.com

Pay: $25.87 - $35.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance
• Referral program
• Relocation assistance

Application Question(s):

• Have you supervised contractors or projects?

Education:

• Associate (Preferred)

Experience:

• Mechanical and/or Electrical Engineering: 5 years (Required)

License/Certification:

• Certified Pool Operator (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Ability to Commute:

• Rockport, MA 01966 (Required)

Work Location: In person

Salary : $26 - $35