What are the responsibilities and job description for the Medical Office Receptionist position at The Emerge Center?
About Us
The Emerge Center is a non-profit organization dedicated to serving the community by empowering children with autism and individuals with communication challenges to achieve independence through innovative and family-centered therapies.
Position Overview: We are seeking a Medical Office Receptionist to join our team and play a vital role in supporting our therapy services. The Medical Office Receptionist will be responsible for maintaining the smooth operation of our business office, ensuring efficient administrative processes, and facilitating a welcoming environment for our patients.
Key Responsibilities
The Emerge Center is a non-profit organization dedicated to serving the community by empowering children with autism and individuals with communication challenges to achieve independence through innovative and family-centered therapies.
Position Overview: We are seeking a Medical Office Receptionist to join our team and play a vital role in supporting our therapy services. The Medical Office Receptionist will be responsible for maintaining the smooth operation of our business office, ensuring efficient administrative processes, and facilitating a welcoming environment for our patients.
Key Responsibilities
- Greet and assist patients in a courteous and professional manner.
- Schedule appointments and manage the appointment calendar.
- Collect and verify patient information, including insurance details.
- Manage patient records and ensure accuracy and confidentiality.
- Handle incoming calls and inquiries, directing them to the appropriate staff.
- Coordinate with therapeutic staff to ensure a seamless patient experience.
- Ensure accuracy in data entry and documentation for billing and medical records.
- Accept and process payments from clients.
- Maintain a clean and organized office environment.
- Assist in other administrative tasks as needed.
- High school diploma or equivalent (Associate's degree in a related field is a plus).
- Previous experience in a medical office or healthcare setting is preferred.
- Preferred: Medtron experience, Insurance Authorization, Insurance Verification, and Billing Experience.
- Strong interpersonal and communication skills.
- Excellent organizational and time management abilities.
- Proficiency in using office software and electronic health records systems.
- Compassion and dedication to serving the community.
- Bilingual skills are a plus but not required.
- Meaningful work that contributes to the well-being of the community.
- Comprehensive benefits package including Medical, Dental, Vision and others.
- A supportive and collaborative work environment.
- Paid time off and paid holidays.
- 401k Matching
- Employee Assistance Program