What are the responsibilities and job description for the Cashier position at The Elmore Store?
Grocery Cashier
Up to full time (35 hours) seasonal, compensation starting at $18/hr plus employee perks
Position Overview: As a Grocery Cashier, you are the face of our store, providing friendly, efficient, and accurate checkout service to our valued customers. Your primary responsibility is to process customer transactions with efficiency and accuracy while ensuring a positive shopping experience. You will also be responsible for maintaining a clean and organized checkout area and assisting with other front-end duties as needed. Occasionally morning shifts may need to assist the MOD with mail distribution.
Essential Duties and Responsibilities:
- Customer Service:
- Assist customers in locating products and answer their questions accurately and efficiently.
- Provide information about product features, promotions, and store services.
- Offer suggestions and recommendations to enhance the customer's shopping experience.
- Greet customers warmly and professionally as they approach the checkout.
- Maintain a friendly and helpful attitude throughout the transaction.
- Handle customer complaints and concerns with professionalism, referring issues to management for resolution as needed.
- Thank customers for their business and invite them to return.
- Transaction Processing:
- Scan all items accurately and efficiently.
- Operate the cash register and handle various payment methods (cash, credit/debit cards, EBT, gift cards, mobile payments) with accuracy.
- Make the correct change and issue receipts.
- Process returns and exchanges according to store policy.
- Handle coupons and discounts correctly.
- Ensure all transactions are completed in compliance with legal and store regulations.
- Cash Handling and Balancing:
- Maintain an accurate cash drawer throughout the shift.
- Count and reconcile the cash drawer at the beginning and end of each shift.
- Report any discrepancies to the supervisor immediately.
- Secure cash and other valuables according to store procedures.
- Checkout Area Maintenance:
- Keep the checkout area clean, organized, and free of clutter.
- Ensure adequate supplies are available (bags, register tape, etc.).
- Report any equipment malfunctions to the supervisor.
- Teamwork and Communication:
- We work together as a team to serve the community, and ask all team members to be ‘Humble, Hungry, and People Smart’, meaning we value humility, self-motivation, self-awareness and empathy. Continually working to improve your performance in these virtues as they relate to your team is part of our company culture.
- Work collaboratively with other team members to achieve store goals.
- Communicate effectively with supervisors and colleagues.
- Follow instructions and procedures accurately.
- Attend team meetings and training sessions as required.
- Other Duties:
- Assist with bagging groceries as needed.
- Never be idle - look for the next thing and ask ‘How Can I Help?’
- Stock shelves or perform other tasks as assigned by management.
- Adhere to all store policies and procedures.
- Maintain a professional appearance and demeanor.
- Phone-Free Focus:
- To help everyone concentrate and do their best work, and to effectively connect with customers and community, we have a simple rule about phones:
- Keep 'em tucked away: Unless it's an emergency or your manager says it's okay for a specific task, please keep your phones out of sight and on silent or vibrate during work hours. Lockers will be provided for personal items and we encourage employees to keep phones there during work hours.
- Work time is for work: Let's focus on the tasks at hand and connect with each other face-to-face.
- Breaks are your time: Feel free to check your phone during designated break periods in break areas.
Qualifications:
- Minimum Age of 16 (Cashiers under the age of 16 may not check out customers purchasing alcohol or tobacco products).
- High school diploma or equivalent preferred.
- Previous cash handling or customer service experience is a plus.
- Basic math skills and the ability to count money accurately.
- Ability to operate a cash register and other related equipment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and attend to tasks with a focus on completing them.
- Ability to stand for extended periods.
- Reliability and punctuality.
Certifications:
- All Employees handling food will be required to complete the 2-hr VT State approved / ANSI/ANAB accredited Food Safety Training Course, pass the 40 question exam and obtain their Food Handlers Card. The Training Course will be organized and paid for by the Elmore Store.
- All cashiers must take the State of Vermont Dept of Liquor 2nd Class Seller Training Program and receive certification (short online course paid for by the Elmore Store).
Physical Demands:
- Frequent standing, walking, and reaching.
- Occasional lifting and carrying up to 25 pounds.
- Repetitive hand movements for scanning and keying.
- Ability to see and read product labels and register displays.
Work Environment:
- Fast-paced retail environment.
- Exposure to varying temperatures (e.g., near freezers).
- Regular interaction with customers and other employees.
The Important Legal Fine Print:
and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. . An employee may be discharged at any time with or without cause unless there is a clear and compelling public policy against the reason for the discharge or if the relationship has been modified, such as via an express or implied contract (including employer policies). . This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees within this job. However, this job description is not intended to be an exhaustive list of all responsibilities, duties, skills, and working conditions associated with the position.
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $18 - $20