What are the responsibilities and job description for the Concierge/Front Desk Associate position at The Elite ALF at Cape Coral?
Job Title: Concierge / Administrative Assistant
Location: The Elite ALF at Cape Coral
Schedule: Full-Time, Monday–Friday, 8:00 AM – 4:30 PM
Position Summary:
The Elite ALF at Cape Coral is seeking a professional, organized, and customer-focused Concierge / Administrative Assistant to join our team. This role serves as the first point of contact for residents, families, and visitors while providing essential administrative support to ensure smooth daily operations within our community.
Key Responsibilities:
- Answer and direct incoming phone calls in a professional and courteous manner
- Greet and assist residents, families, and visitors
- Distribute incoming mail and manage outgoing correspondence
- Perform general administrative and clerical duties
- Maintain accuracy and confidentiality of all residents and company information
- Assist the Wellness team with administrative support as needed
- Coordinate resident transportation and schedule appointments
- Assist residents with contacting family members when needed
- Create and maintain resident folders in SharePoint
- Coordinate weekly hair salon appointments for residents
- Maintain and update maintenance binders
- Order and track housekeeping and office supplies
- Complete special projects and additional tasks as assigned
Qualifications:
- Previous administrative, concierge, or front desk experience preferred
- Strong computer skills (Microsoft Office, email, and data entry)
- Excellent communication and interpersonal skills
- Highly organized with strong attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Compassionate and professional demeanor when working with seniors
- Ability to maintain strict confidentiality
What We Offer:
- Supportive team environment
- Opportunity to make a meaningful impact in residents’ lives
- Competitive pay (based on experience)
Apply today to join our team and make a difference at The Elite ALF at Cape Coral! Or call Mary McBain, HR at 239-542-3121 x24
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Concierge/Receptionist: 1 year (Preferred)
Ability to Relocate:
- Cape Coral, FL 33904: Relocate before starting work (Required)
Work Location: In person