What are the responsibilities and job description for the Customer Service Representative position at The Elevator Consultants?
Provides customer service support to the organization by obtaining, analyzing, and verifying the accuracy of information received in a timely manner. Initiates and may implement corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.
The Elevator Consultants is a leading elevator consulting firm helping building owners, property managers, building engineers, facility managers, and REIT’s oversee and optimize their elevator and vertical transportation assets for greater efficiency and increase bottom line. Our service offerings including elevator consulting services like elevator audits, elevator due diligence and even elevator cost reduction and elevator management services. We provide elevator service monitoring software to escalator and elevator insurance claims, not to mention other consulting services, elevator modernizations and new elevator maintenance service contracts. If you are looking for an elevator advisor, elevator expert, or elevator consulting firm, reach out today for a no obligation consultation. For those using British English call us a ‘lift consultant’.