What are the responsibilities and job description for the Server/Waiter position at The Eleanor Room?
Make history with us in the Historic Village of Greendale! We are seeking skilled and passionate servers for The Eleanor Room, a sophisticated kitchen and cocktail restaurant.
The Eleanor Room is a cocktail focused restaurant with an emphasis on tequila and small plate dining. With a large bar and attached tasting table the restaurant we seat approximately 75 people inside with a large patio in the summer. We are searching for the perfect candidates who are passionate about amazing food and craft cocktails. Job duties include but are not limited to, the following:
- Greet guests warmly and provide them with menus.
- Provide exceptional customer service by engaging with guests, offering recommendations, and accommodating special requests.
- Take food and beverage orders accurately and efficiently.
- Relay orders to the kitchen and bar staff and ensure timely delivery of food and drinks.
- Maintain a clean and organized dining room and server area, including clearing and resetting tables, stocking and replenishing supplies
- Monitor and anticipate guest needs, responding promptly and courteously.
- Check in with guests throughout their meal to ensure satisfaction and address any concerns.
- Handle cash and credit card transactions accurately, including processing payments and issuing receipts.
- Engage in suggestive selling to promote additional food and drink sales and enhance the guest experience.
- Collaborate with other servers, bartenders, and kitchen staff to provide seamless service.
- Utilize POS system used.
- Adhere to all health and safety regulations, including temperature controls, hygiene practices, and sanitation standards, to ensure compliance with food safety laws and regulations to ensure a safe dining environment.
- Maintain a professional demeanor and appearance at all times.
Hours and Benefits
Servers will be needed to work some late nights or some earlier brunch shifts, or both. Restaurant hours will fluctuate seasonally, but general hours will focus on lunch, dinner, weekend late night, & weekend brunch. Here at The Eleanor Room, we want to ensure that every employee can maintain the best work/life balance possible. We want everyone to be happy to work here and an appropriate amount of time away is necessary. Our general manager will ensure that a positive workspace is maintained.
- Paid training
Qualifications and Skills:
- Previous serving experience.
- Knowledge of common food safety practices.
- Works well in a fast-paced environment.
- Collaborates effectively and has strong interpersonal skills.
- Inspires confidence in both employees and ownership.
- Strong customer service skills.
Experience Requirements:
- 2 years
- Professional References are required
Compensation:
- Compensation is based on experience Gratuity.
We look forward to hearing from you soon!
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary.
Job Types: Full-time, Part-time
Pay: $7.25 - $35.00 per hour
Benefits:
- Paid training
Shift:
- Day shift
- Evening shift
- Night shift
Ability to Relocate:
- Greendale, WI 53129: Relocate before starting work (Required)
Work Location: In person
Salary : $7 - $35