What are the responsibilities and job description for the Case Manager position at The Educational Alliance Inc.?
Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone is welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization, and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan’s Lower East Side and East Village. As we have for 130 years, we offer best-in-class programming–now across 15 sites—focusing on a mix of education, health and wellness, arts and culture, and civic engagement.
Manny Cantor Center at Educational Alliance brings together a wide range of high quality, multi-generational programs and services to serve the Lower East Side community as well as other parts of NYC. As we have for 130 years, MCC offers best-in-class programming focusing on education, health & wellness, arts & culture, and civic engagement.
We are seeking a part-time Case Manager to work with our Community Programs and Social Services team. The Case Manager will provide case assessment, referral services and case management to a diverse community population with the aim of enhancing their well-being and socioeconomic mobility.
RESPONSIBILITIES
• Maintain a caseload of 10-15 clients, conducting intake assessments for public benefits and socioeconomic needs. Provide support by assisting with benefits applications, making referrals, and connecting clients to appropriate resources.
• Participate in regularly scheduled case conferences, staff meetings, and training sessions, while also providing assistance for cross-departmental events.
• Participate in community outreach events to promote the services offered by Community Programs and Social Services and establish networking connections.
• Maintain up-to-date case records and program statistics in Trax Solution database.
• Accompany clients to appointments for benefits and entitlement meetings when deemed appropriate.
• Other duties as assigned
REQUIREMENTS
- At least one year of experience working within a community-based organization
- Must be available to work Saturday shifts
- High School Diploma or equivalency
- Knowledge of available community resources, such as public benefits, housing assistance, healthcare services, employment support, and educational programs, and the ability to connect clients with appropriate resources.
- Excellent communication skills, both written and verbal.
- Proficiency in using MS Office applications such as Word, Excel, and PowerPoint.
LIMITATIONS AND DISCLAIMER
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
EEO INFO
Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
For further information about Educational Alliance, please visit https://edalliance.org.
Salary : $28