What are the responsibilities and job description for the Foundry Thermal Spa Attendant position at The Edgewater Hotel?
About the Role:
The Thermal Spa Attendant is responsible for delivering exceptional guest experiences within the thermal wellness area by coordinating and guiding guests through therapeutic thermal journeys. This role ensures the safe, effective, and seamless use of thermal amenities including the Dry Sauna, Infrared Sauna, Cold Plunge, and Salt Chamber. The attendant provides education, monitors guest comfort and safety, maintains cleanliness and operational standards, and supports a tranquil wellness environment.
What You’ll Do:
- Maintain the spa’s thermal areas, lounges, locker rooms, and treatment zones to the highest standards of cleanliness and ambiance.
- Ensure amenities such as towels, robes, water, and refreshments are consistently stocked and beautifully presented.
- Greet and guide guests through the thermal journeys with a discreet, attentive presence.
- Assist with laundry service, including washing, folding, and organizing spa linens throughout the day.
- Communicate effectively with the Foundry team to ensure the thermal spa environment stays calm and guest ready.
- Uphold all safety, sanitation, and hygiene protocols to luxury-level standards.
- All other duties as assigned
What You Bring:
- 1 year of experience in hospitality, wellness, spa or housekeeping (luxury or boutique preferred).
- A quiet confidence, service-first mindset, and a deep respect for privacy and guest comfort.
- Strong time management and an ability to move with both urgency and grace.
- Willing to work a flexible schedule including weekends, evenings, and holidays.
- Physical ability to lift, bend, and stand for extended periods, and handle laundry duties.
Bonus Points If You:
- Love creating serene, elevated environments that feel welcoming and high-end.
- Are familiar with thermal spa settings or wellness rituals.
- Attention to detail.
Physical Requirements
- Regularly required to talk, hear, and communicate effectively.
- Frequently required to stand, walk, reach, and lift.
- Must regularly lift/move up to 10 lbs. and occasionally up to 50 lbs.
- Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.