What are the responsibilities and job description for the Returns Coordinator/Receiver position at The Eastwood Company?
The Eastwood Company is seeking a detail-oriented and organized Returns Coordinator/Receiver to join our team. This role is responsible for handling the returns process while being a member of our receiving team, ensuring accuracy and efficiency while maintaining clear communication across departments. The ideal candidate will have strong technical skills, equipment handling experience, and a commitment to high standards of accuracy and collaboration.
Key Responsibilities
Receiving and Returns Processing: Efficiently receive incoming shipments and process returns, ensuring all items are accurately logged and handled per company procedures.
System Management: Utilize enterprise/business software to process receipts and returns, maintaining accurate records in the system.
Equipment Operation: Safely operate equipment such as forklifts, pallet jacks, or other tools required for receiving and handling inventory.
Interdepartmental Communication: Collaborate with other departments to coordinate returns, resolve discrepancies, and ensure smooth operations.
Attention to Detail: Maintain high accuracy in inventory tracking, documentation, and quality control checks.
Communication: Use tools like MS Outlook, MS Teams, or equivalent platforms to communicate updates, issues, and statuses effectively.
Qualifications
Experience:
Proven experience in receiving and returns processing
Familiarity with enterprise/business software for inventory and returns management.
Experience operating material handling equipment (e.g., forklifts, pallet jacks).
Skills:
Strong communication skills, with proficiency in MS Outlook, MS Teams, or similar tools
Effective use and understanding of computer systems designed to track inventory movement
Exceptional attention to detail and organizational skills
Ability to collaborate effectively across departments
Preferred:
Knowledge of inventory management systems or ERP software
Prior experience in a fast-paced warehouse or logistics environment
Requirements
Ability to operate power equipment
Ability to lift and move heavy items as needed (up to 50 lbs)
Flexibility to work in a dynamic environment with shifting priorities
Work Location and Schedule
- Eastwood Company main facility - 263 Shoemaker Road, Pottstown, PA 19464
- Typical Schedule - Monday - Friday - 7:30am - 5pm, about one Saturday a month
Culture Index
The Eastwood Company makes use of the Culture Index to help us understand preferred communication styles and intrinsic motivational needs of our team. Please set aside 7-10 minutes, during which you will have no interruptions or distractions, and simply follow the instructions.
Eastwood Automotive Company LLC dba The Eastwood Company (cultureindex.com)
The Eastwood Company
The Eastwood Company, established in 1978, has been developing, marketing and offering supplies, tools and equipment used for the repair and restoration of automobiles. Our customers are serious do-it-yourselfers who are extremely loyal to the Eastwood brand and rely on us for unique products that enable successful completion of their repair and restoration projects.
Eastwood does pre-employment drug screening and background checks.
EOE
