Director of Programs

GENERAL STAFF REQUIREMENT:

By God’s grace, The Dwelling Place exists to point others to Jesus, and to help women and children suffering from domestic violence. Staff live out Christian faith and values in ways that are consistent with the teachings of Scripture, and by participating in a fellowship of believers for spiritual enrichment, encouragement, support, and accountability.

POSITION OBJECTIVE:

The main objective of the Director of Programs is to ensure that the Mission Statement of The Dwelling Place is fulfilled through the hiring, training, supervising, and leading of Spirit-filled, Christ-centered believers as Program staff and key Program volunteers. 

REPORTS TO:

Executive Director

AREAS OF SUPERVISION:

Women’s Program, Children’s Program, Alumni Program, Transitional Housing, and Child Development Center (CDC)

DIRECT REPORTS:

Women’s Program Manager, Children’s Program Manager, Alumni Program Manager, Volunteer Manager, CDC Director

LEADERSHIP:

·        Provide visionary leadership and oversight for all Dwelling Place programs, ensuring alignment with mission, values, and strategic goals.

·        Supervise CDC Director.

·        Develop, implement, and evaluate program models, outcomes, and continuous improvement plans.

·        Ensure programs are trauma‑informed, survivor‑centered, culturally responsive, and spiritually grounded.

·        Collaborate with the Executive Director and Executive Leadership Team on organizational planning and growth.

·        Manage and oversee the functioning of the entire Residential Program at all campuses including residents, resident children, staff, volunteer needs, alumni services, budget, facility needs, and Program classes and curriculum.

·        Ensure quality and quantity of staffing needs to meet all campuses occupancy capacities.

·        Make certain all programs are in accordance with the standards set out by the organization, its funders and county/city/state licensing as appropriate. 

·        Maintain positive interactions with donors and stakeholders. 

·        Develop and/or oversee safety and security protocols, program policies and processes for program staff, residents, and facilities. 

·        Demonstrate strong analytical and problem-solving skills by identifying issues and developing practical solutions.

·        Report to the ED and board monthly, quarterly, and annually on program metrics. 

·        Implement measures for gathering data and statistics on current program goals and outcomes.  

·        Analyze trends in the program, identifying issues and developing solutions.  

·        Ex-Officio Member of Ministry Effectiveness Committee and provide valuable input to strategic planning and strategic initiatives. 

·        Monitor high‑level operations, staffing structure, and quality assurance for the CDC.

·        Serve as a liaison between the CDC and Executive Leadership Team.

TEAM SUPERVISION & DEVELOPMENT:

·        Recruit, onboard, train, supervise, and evaluate program leadership staff.

·        Foster a healthy, collaborative, Christ‑centered team culture.

·        Support staff through coaching, accountability, prayer, and professional growth.

·        Address performance concerns with clarity, compassion, and consistency.

·        Advise on resident experience from intake through discharge (adult and child).

·        Evaluation, training, professional development, and team building for the entire program staff. 

·        Provide leadership to program managers and coordinators regarding the proper training (initial and ongoing) of volunteers and mentors. 

·        Lead in key decision-making such as Resident exits, grievances, or severe corrective actions.

·        Involvement in Program Team HR related issues, working with ED and HR Committee. 

·        Prepare reports and presentations for the Board of Directors as needed.

·        Participate in the Board of Director’s Committees and Task Forces as needed.

DIRECT SERVICE:

·        Serve as liaison with community-based and county social services to collaborate and provide needed services to the women and children.  

·        Present TDP's mission and needs at community events to increase awareness of residential services for fundraising campaigns.

·        Provide back-up to Program Manager when needed for emergencies and problem solving.  

·        Oversee the development of effective educational curriculum for the women and children at all levels within programming.

·        Ability to lead a class or chapel when needed. 

·        Monitor Program Expense budget.

·        Ensure that Program services are provided to meet grant and funding requirements and objectives.

·        Oversee the implementation and use of Apricot Database.

CHRIST-CENTERED LEADERSHIP:

·        Provide spiritual leadership to staff, residents, and volunteers by setting the tone and leading by example. Shape the spiritual climate as a member of this team.

·        Function as a member of the TDP Executive Leadership Team in overseeing, developing and refining TDP programs and services. 

·        Maintain a positive demeanor as a representative of Christ, providing empathy, encouragement, kindness, hope and love, sometimes expressed in providing firm direction and limit-setting. 

·        Incorporate scripture, prayer and reflections on Godly morals and values as part of daily interactions with staff and residents as appropriate. 

FACILITY DIRECTION:

·        Integral to expansion planning and oversight of projects. 

DEVELOPMENT:

·        Cooperate with the Development Team for resident stories, key metrics and other Program information needed for marketing and constituent education purposes.

·        Speak and present in the community and at events as needed.

OTHER DUTIES AS ASSIGNED.

QUALIFICATIONS:

•        Full agreement with TDP's Statement of Faith and Guiding Principles

•        Bachelor’s degree required; master’s degree preferred in social work, counseling, human services, nonprofit leadership, or related field.

•        Minimum of 5 years of program leadership experience, preferably in domestic violence, housing, social services, or nonprofit settings.

•        Demonstrated ability to lead teams, manage complexity, and oversee multiple programs.

•        Strong understanding of trauma‑informed care and best practices for serving women and children.

•        Minimum of 5 years of experience supervising leaders or managers.

•        Familiarity with childcare systems or licensing is helpful but not required.

•        Strong communication, organizational, and problem‑solving skills.

•        Ability to integrate faith and professional excellence in daily leadership.

•        Demonstrated success developing and evaluating program models and selecting and successfully operationalizing innovative programs; demonstrated success in implementing and tracking outcome metrics where none existed previously.

•        Demonstrated success in establishing program goals and monitoring success to reach goals and reporting on success in effective metrics.

•        Proficient in using technology as a management reporting tool, experience with Apricot Solutions, or similar case management software, and experience developing and implementing program evaluation systems.

•        Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth.

•        Experience of having worked with a high-performance, collaborative, constructive peer group.

•        Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility and performance. Exceptional attention to details.

•        Extensive experience, comfort, and skill with public speaking at events of all sizes.

•        Personal qualities of integrity, credibility, and a commitment to and passion for The Dwelling Place mission.

•        Experience with conflict de-escalation, building community and interpersonal skills.

•        Ability to maintain confidentiality, manage multiple priorities, and handle stress.

COMPENSATION

•        This full-time, salaried position pays between $73,000 and $90,000 annually depending on experience and qualifications. The Dwelling Place’s comprehensive benefits package for full-time employees includes medical, dental, health savings account, retirement plan, medical telehealth, paid time off, sick and safe leave, and employee assistance program.

If you are interested in applying for this position, please visit; https:/www.tdpmn.org/careers. The position is open until filled.