What are the responsibilities and job description for the Lead Lube Technician position at THE DURBAN GROUP?
Position Summary
The Lead Lube Technician is responsible for performing basic automotive maintenance services in a fast-paced, customer-focused environment. This role requires attention to detail, strong communication skills, and a commitment to delivering high-quality service. Lead Lube Technicians are essential to the daily operations of the shop and play a key role in ensuring customer satisfaction and vehicle safety. This position supports the Shop Manager and assumes leadership responsibilities in their absence.
Key Responsibilities
- Drain motor oil, replace oil filters, and grease chassis fittings.
- Wash windshields and adjust tire pressure.
- Inspect and top off vehicle fluids.
- Assist customers in selecting oil types and additional services.
- Provide excellent customer service both verbally and in writing.
- Process payments for services performed.
- Perform coolant exchanges and fill services.
- Restock and maintain inventory levels on the shop floor.
- Maintain the cleanliness of the shop, office, and bathrooms.
- Supervise shop floor operations, ensuring technicians are properly assigned and vehicles are serviced thoroughly.
- Perform opening and closing procedures.
- Perform any and all other assigned duties
Qualifications & Requirements
- Willingness to learn and retain detailed knowledge of oils and services.
- Ability to maneuver in and out of a shallow 3-foot deep pit safely.
- Capable of walking, standing, bending, stooping, twisting, and performing physical tasks for extended periods.
- Must be able to lift up to 50 pounds.
- Comfortable working in varying weather conditions (hot/cold).
- Strong awareness of surroundings and adherence to safety protocols.
- Excellent communication skills with the public.
- Reliable transportation is required.
Additional Information
This position may require studying and training during the onboarding period to ensure a strong understanding of products and procedures. Job responsibilities may evolve based on business needs and operational requirements.
Salary : $16 - $22