What are the responsibilities and job description for the Guest Service Coordinator position at The Dunlin?
The Dunlin, Auberge Collection, is a coastal escape in South Carolina’s Sea Islands set within the exclusive waterfront community of Kiawah River. Named after a beautiful local shorebird, this charming getaway is an experience-driven, design-led boutique luxury retreat embodying the eternal Southern summer home. Inviting guests to experience the outdoor bliss of coastal living on 2,000 picturesque acres, the nature-embraced Johns Island resort is just 20 miles from Charleston. Designed by Amanda Lindroth, the property offers 72 cottage-style guest rooms and suites. Adventure beckons with 20 miles of riverfront and scenic nature trails and flora- and fauna-rich marshlands, while two Auberge dining concepts and a destination spa celebrate the rich heritage of South Carolina and the simple wonder of life on the river.
For more information: auberge.com/the-dunlin
Follow The Dunlin on Instagram and Facebook at @DunlinAuberge
Job Description
As the cheerful gatekeepers of our luxury resort, our Guest Service Coordinators welcome guests with effortless charm and a touch of magic. From smooth check-ins to solving every requests, you turn every visit into a delightful, enchanted stay—making guests feel as if they’ve stepped into a vacation fairy tale.
- Welcome guests with warmth and flair, ensuring every arrival feels like the start of a storybook getaway.
- Manage check-ins, check-outs, and reservations with polished efficiency and a sprinkle of hospitality magic.
- Assist guests with questions and special requests, from the ordinary to the delightfully unexpected.
- Coordinate with housekeeping, concierge, and other departments to keep the resort running smoother than a swan on a still lake.
- Maintain an impeccably tidy and inviting front desk area, serving as the elegant heartbeat of the guest experience.
Pay $19 / hour
Additional Benefits:
- Free Parking
- Free Team Member Cafeteria
- Holiday Pay
- Team Member Stay Program
- 50% off F&B Spa
Qualifications
- 1 year experience in same or similar role.
- Ability to clearly and pleasantly communicate in English, both orally and in writing.
- Ability to perform assigned duties with attention to detail .
- Ability to interact in a polite, professional, and engaging manner.
- Experience in a luxury environment is preferred.
Additional Information
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary : $19
