What are the responsibilities and job description for the Group/Event Transportation Manager for Passenger Transportation Company position at The Driver Provider?
The Driver Provider, founded in 1997, is a premier provider of chauffeured transportation services for individuals, corporate clients and event professionals.
Our Group/Event division works with Event Planners, Destination Managers, and corporate travel executives to craft chauffeured transportation plans for large events and conventions. We seek qualified applicants to work in this high-energy division.
Ideal candidates will have some level of experience in Transportation, Hospitality, and Customer Service. Excellent communication skills are a must as the position involves extensive email and telephone interaction with clients. Candidates should also be comfortable with windows-based software as well as standard business-suite programs such as MS Word, Excel, and PowerPoint.
The Event Transportation Manager will be part of a team responsible for high volumes of data entry, proposal writing, contracting, account management and on-site transportation management. Advancement opportunities are available in various sales and operational capacities.
Our Event Transportation Manager will be responsible for the following tasks:
- Fielding inbound phone calls and emails requesting quotes and information
- Categorizing correspondence and prioritizing responses
- Prepare quotes and engage clients
- Design, modify, and implement chauffeured transportation programs in conjunction with Operations team
- Match vehicles and personnel to client needs.
- Review bookings and follow-up confirmations
- Ensure that trip supplies and requests such as amenities and signage are prepared
- Process deposits and payments as may be needed
- Nights and weekends may be required based on business volume.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Phoenix, AZ 85040: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Transportation: 1 year (Required)
- Administrative experience: 1 year (Required)
Work Location: One location