What are the responsibilities and job description for the PT Concierge position at The Doran Group?
Essential Duties & Responsibilities
- Greeting guests and residents at the front desk and respond to inquiries with professionalism and warmth.
- Maintain cleanliness and operation of the coffee stations.
- Monitor and manage resident amenity spaces, ensuring rule compliance, cleanliness, and proper closing procedures.
- Answer and direct phone calls efficiently.
- Post resident notices as required.
- Oversee package handling and resident package services.
- Support the planning and coordination of resident events.
- Contribute to the creation and distribution of resident newsletters.
- Assist residents in submitting maintenance work orders.
- Conduct parking, storage and balcony audits.
- Adhere to all company policies, including grooming and conduct standards.
- Promptly address and document all resident requests, concerns, and service needs.
Perform other duties as assigned
Requirements
QUALIFICATIONS/REQUIREMENTS
- Excellent customer service skills.
- Professional and positive attitude.
- Experience with hospitality/tenant services/property management preferred.
- Computer knowledge MS Word, Excel, and Outlook.
- Ability to act independently and make decisions.
- Ability to multi-task and manage several projects and excel under tight deadlines.
- Strong verbal and written communication skills.
- Flexibility for possible evening and weekend hours
CLASSIFICATION: Non- Exempt
- Expected Hours of Work This is a part-time position about up to 25 hours a week
- Days and hours of work are every Monday 5-10PM, rotating weekends Saturday and Sunday, 2PM-10PM
- Lunch break is 30 minutes daily.
COMPENSATION: The appointed candidate will be offered a salary of $20.5 the hour. This position is not eligible for benefits. Per MN Law the employee in this position is eligible to receive MN Sick and safe time and MN Paid Leave. 1 hour per every 30 hours worked.
PHYSICAL REQUIREMENTS:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Salary : $21