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Assistant Community Manager

The Donaldson Group
Portsmouth, VA Full Time
POSTED ON 12/5/2025
AVAILABLE BEFORE 2/4/2026
Assistant Community Manager
Full-time
Portsmouth, VA
Salary: $24-25 per hour

Donaldson, a leader in multifamily property management, is dedicated to providing exceptional living experiences for our residents and rewarding careers for our employees. Donaldson manages a diverse portfolio of apartment communities, and takes pride in creating places that residents are proud to call home. We are seeking for a full-time Assistant Community Manager for a residential apartment communities located in Portsmouth, VA (Sterling King/Crawford House). The ideal candidate will have experience with Yardi software and be able to assist the Community Manager in all aspects of property management.

Responsibilities include:
  • Providing excellent customer service
  • Assisting in the day-to-day operations of the community
  • Assist with leasing and move-in/move-out procedures
  • Collecting/posting of rents
  • Collection of delinquent rents
  • Coordinate maintenance and repairs with vendors and contractors
  • Respond to tenant inquiries and complaints in a timely and professional manner
  • Preparation of suit lists
  • Monthly close out
  • Maintaining accurate records & files
  • Marketing/ Outreach
  • Assist with budget/ financial reporting
Qualifications/ Skills:
  • Prior leasing/ sales experience
  • Excellent communication and customer service skills
  • Strong organizational and time management skills
  • Ability to multitask and prioritize
  • Professional appearance
  • Attention to detail and accuracy
  • Experience with Yardi software
  • Ability to work weekends
  • High school diploma or equivalent
  • Ability to work independently and as part of a team
At Donaldson, our mission is to provide peace-of-mind in every interaction by being faithful to our values and creating successful partnerships. Our values of INTEGRITY * EXCELLENCE * COMMITMENT * ADAPTABILITY * INNOVATION * OWNERSHIP * COMPASSION * UNITY guide everything we do. We offer a competitive salary, excellent benefits package, 20% discount on housing, and more. As a team member you will have the opportunity to participate in:
  • Medical/Dental/Vision Insurance
  • Short Term/Long Term Disability
  • Life Insurance/AD&D
  • Supplemental Insurance
  • Pet Discount Plans
  • 401(k) Retirement
  • Paid Time Off
  • Membership in Access Perks
  • Community Service Programs
Donaldson was recognized by GoodSeeker in 2021 as a Top 20 Values-Driven Employer in the Greater Washington Region. We are dedicated to providing an exceptional customer experience through a total team commitment to our Vision, Mission, and Values. Share these values with us? Join our team!
https://www.donaldsonmgt.com/careers/open-positions/
Donaldson is an Equal Opportunity Employer.
#CB

Salary : $24 - $25

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