What are the responsibilities and job description for the Director of Revenue Management position at The Dominick Hotel?
Job Overview
Ennismore is the largest and fastest-growing lifestyle hospitality company. Ennismore brings together talented teams, from unique brands, to create a culture that is entrepreneurial and purpose-driven in everything we do.
The Dominick Hotel (soon to be Delano Soho) luxury, Five Diamond, Four Star hotel in the Soho neighborhood of New York City. We are seeking a detail-oriented and strategic Revenue Manager to join our Sales team. The ideal candidate will be responsible for overseeing revenue generation processes, ensuring compliance with financial regulations, and optimizing revenue streams. This role requires a strong analytical mindset and the ability to collaborate with cross-functional teams to enhance financial performance.
We welcome candidates seeking a flexible work environment. This position may be performed remotely or in a hybrid capacity, with scheduled travel to the hotel and owner meetings as needed.
Duties
- Responsible for assisting in the daily operations of reservations department, effectively support the Reservations teams, including hiring, training, and implementing Standard Operating Procedures.
- Responsible for comprehensive training including technical, product knowledge and sales training.
- Maximize revenues by ensuring all reservation colleagues have a high degree of knowledge of room product and hotel services.
- Ensure reservation execution is in line with revenue management strategy.
- Liaison between our Reservations Manager and the Hotel.
- Track statistics on reservation conversion, abandonment and service level metrics.
- Monitor and analyze competitor pricing strategies and demand generators and implement strategies to drive market share.
- Manage relationships with third party, vendors and e-channels.
- Provide operations forecasts for staffing levels to all Department heads.
- Create 30, 60, 90 day forecasts on monthly basis.
- Participate in weekly Revenue meeting with GM and Sales leaders.
- Assist with ensuring all Sell Level changes are administered in RMS, CRS and PMS systems Participate in the development of new project proposals.
- Promote positive relations with partners, vendors, and distributors.
- Recommend and administer policies and procedures to enhance operations.
- Coordinates training with third party training companies.
- Manage and optimize available room inventory.
- Assisting various internal customers with general booking and availability questions.
Skills
- Must have strong working knowledge of Infor HMS PMS, IDeas RMS, and SynXis CRS
- Previous experience in hospitality industry, preferably a luxury, Four Star/Five Diamond property
- Excellent knowledge of reservations systems and procedures
- Must display strong analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously
- Strong Communication and interpersonal skills
- Minimum 1-year experience as a Department Head
- Previous 3 years in a supervisory/management role
- Extensive knowledge of Microsoft Office
- Must be flexible with the ability to sustain a high level of productivity and efficiency at all times
- College degree in Hospitality, Business or similar field.
- Strong analytical skills
- Computer expertise with spreadsheets and the ability to manipulate data into meaningful analysis
- Operational knowledge of property management and rate loading systems
- Experience in strategic planning and execution
- Fluency in English both verbally and in writing
- Professional written and verbal communication and interpersonal skills
- Demonstrated ability to accurately compute mathematical calculations
This position offers an exciting opportunity for growth within a dynamic Sales environment, where your contributions will directly impact the organization’s success. If you are passionate about revenue management and possess the required skills, we encourage you to apply.
Bonus eligible
Job Type: Full-time
Pay: $125,000.00 - $170,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $125,000 - $170,000