Center Manager

Lead the Pack and Make a Difference!

Are you ready to be the driving force behind a team dedicated to creating a second home for beloved pets? Join Best Friends Pet Care, the 100% employee-owned, 100% employer-funded leader in pet hospitality. For more than 30 years we’ve been the go-to destination for pet care and are searching for a passionate, hands-on Center Manager at Zuri Pet Spa (powered by Best Friends Pet Care) to lead the charge with a collaborative approach, delivering unforgettable experiences for pets and their families.

Lead the Way:

• Be the trusted leader for our furry guests and their people. Ensure pets feel safe, cared for, and loved at every moment.
• Oversee daily care routines like feeding, medicating, grooming, exercise, and playtime—creating happy tails and wagging smiles (must be able to lift large dogs).
• Keep meticulous records to guarantee each pet’s health and behavior is closely monitored.

Set the Standard for Excellence:

• Enforce safety protocols and maintain a best-in-class boarding facility.
• Handle emergencies with ease in collaboration with your District Manager.
• Stay ahead of regulations and ensure every corner of the facility meets or exceeds Best Friends Pet Care standards.

Inspire and Empower Your Team:

• Recruit, mentor, and lead a team of 10 dedicated animal care professionals in a positive work culture that celebrates open communication.
• Effectively serve as a liaison between frontline team members and headquarters staff, facilitating clear communication and collaboration.
• Build schedules that balance excellence in pet care with budget efficiency.
• Create a positive work culture that celebrates growth, teamwork, and open communication.

Delight Our Clients:

• Deliver exceptional service that leaves pet parents raving about their experience.
• Build lasting client relationships that foster loyalty, referrals, and a sense of community.
• Encourage feedback and champion ways to elevate the client experience.

Keep the Business Thriving:

• Take charge of payroll, budgets, and financial reporting in collaboration with your District Manager and full-time administrative support team.
• Manage inventory and coordinate purchasing to ensure supplies are always stocked.
• Collaborate with a creative marketing team to elevate community outreach, and partnerships to promote services and boost visibility.

Be the Multitasking Maestro:

• Seamlessly juggle responsibilities in a fast-paced, high-energy environment.
• Solve problems and adapt to challenges with professionalism and confidence.
• Keep everything running smoothly without letting a single detail slip through the cracks.

Why You’ll Love This Opportunity:

• Turn your passion for animals into a rewarding career in pet care.
• Lead a thriving facility where no two days are the same.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $40,000 - $50,000