Senior Case Manager - Jerome Residence

Let’s Connect!

Are you ready to embark on a new career endeavor?

Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs.

We are seeking a Senior Case Manager for The Doe Fund's newest permanent supportive housing for homeless individuals and families living with HIV/AIDS. The program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 255 unit residence will provide housing for 153 individuals and families referred by the New York City HIV/AIDS Services Administration (HASA) and the rest 102 units will be apartments for moderate income households.

The Senior Case Manager is responsible for providing supportive case management services and counseling to the most vulnerable residents referred by HASA as well as oversight and facilitation of the therapeutic groups. The successful candidate will have strong clinical skills and knowledge of the substance abuse and mental health treatment modalities along with an experience working with the HIV/AIDS population. 

RESPONSIBILITIES:

• Maintain a caseload of the most vulnerable individuals who require specialized services and provide supportive case management services to them. 
• Oversee and provide assistance with the development and facilitation of therapeutic groups for residents
• Maintain resident records in compliance with agency and funding standards 
• Conduct and review assessments
• Develop and implement individual Service Plans and assist residents with achieving their goals geared towards self sufficiency 
• Monitor and ensure residents  are linked to healthcare providers
• Provide counseling and crisis intervention as necessary
• Assist residents in securing and maintaining benefits
• Maintain a liaison with community services including hospitals, substance abuse treatment programs, HRA and mental health programs
• Monitor and assist residents with rent payments and budgeting
• Conduct regular unit inspections 
• Educate residents about approaches to mental health and substance use
• Compile resources on mental health information and treatment strategies
• Attend ongoing trainings to enhance the services provided to the residents
• Assist with completion of reports as needed
• Other duties as assigned

QUALIFICATIONS:

• A Master’s Degree in Social Work or related field from an accredited college or university. LMSW or LMHC preferred.
• Minimum of five years of post-Masters experience
• Ideal candidate must have working knowledge of HIV/AIDS, substance abuse, mental illness and homelessness
• Excellent clinical and case management skills including knowledge of benefits in the NYC Metro area
• Sensitivity to community issues and needs
• Outstanding interpersonal and communication skills, both oral and written
• Strong ethical standards, confidentiality and personal integrity
• Computer proficiency (i.e., email, Microsoft Word, Excel and PowerPoint)