What are the responsibilities and job description for the Program Director - Creston Residence position at The Doe Fund Inc?
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The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500 staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs.
We are seeking a Program Director to manage The Doe Fund's newest permanent housing development for employed adults transitioning out of shelter. The property is located in the Kingsbridge section of the Bronx and provides 63 units of permanent housing, along with onsite social services, for individuals referred by the HRA and DHS. The residence is designed to provide care and support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being.
The Program Director will provide leadership and direction to staff and residents. The successful candidate will have strong leadership, communication, and management skills along with experience working with individuals experiencing homelessness, relevant New York City and State agencies, and funding sources.
RESPONSIBILITIES:
- Responsible for the overall direction, coordination, and evaluation of the administrative, operational, building maintenance, and residential services of the program
- Provide direct supervision to the Tenant Service Coordinators and ensure that staff are providing adequate supportive case management services to the residents
- Draft and implement policies and procedures
- Monitor program budget and contract, and ensure that proper documentation is provided for all expenses and accounts
- Oversee the intake process and ensure the program is operating at full capacity at all times
- Provide 24-hour on-call crisis intervention when needed
- Provide training to staff on various topics, including harm reduction, substance abus,e and mental health
- Ensure compliance with HRA contract and performance standards
- Responsible for the completion of various reports
- Conduct performance evaluations on all supervisees
- Facilitate staff meetings, clinical meetings, and resident community meetings
- Conduct internal audits and quality assurance checks to ensure timely and accurate completion and submission of all required documentation
- Establish and maintain relationships with other agencies and community organizations
- Perform other duties as assigned
QUALIFICATIONS:
- A Master’s degree in Psychology, Social Work, or a relevant field is preferred. At least a Bachelor’s degree in the aforementioned areas of study/concentration.
- At least 5 years of experience working with individuals experiencing homelessness, including those diagnosed with substance use and/or mental illness
- Strong leadership skills, including outstanding organizational and time management skills
- Demonstrated ability to inspire and motivate staff and residents
- Lived experience is a plus
- Excellent clinical and case management skills
- Sensitivity to community issues and needs
- Outstanding interpersonal and communication skills, both oral and written
- Strong ethical standards, confidentiality, and personal integrity
- Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint)
Interested?
Submit your application for review.
Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.
We are an equal opportunity employer, and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.