Director Corporate Technology Training

The Doctors Company is currently seeking a Director Corporate Technology Training to join our team. This is a hybrid position ideally based out of our East Lansing or New York office, or another TDC Group and ProAssurance office.

Qualifications

• Bachelor’s degree required
• PMP or project management certification preferred
• 5-10 years experience in IT training, business systems support, project coordination, business analysis, or a related role
  
  

Responsibilities

Training Design & Execution

• Support the design and execution of IT training initiatives.
• Research and suggest improvements to current IT training and visual materials.
• Provide IT training consultation, develop IT training programs and provide training directly to employees.
• Work with assigned BRM departments to identify areas where technology can be applied to increase productivity.
  
  

Project Management / Task Management

• Manage and prioritizes assigned project and department related functions and tasks.
• Tracks system feature/function updates as assigned; coordinating with business, developers, Project Manager and others as appropriate.
• Estimate tasks required for business requirements or quality assurance, track progress against estimates, and report status.
  
  

Customer Service / Collaboration

• Maximizes performance while upholding and encouraging behaviors consistent with company’s mission and values.
• Communicates company values, beliefs and norms to team members on an ongoing basis.
• Serves as a role model for company values.
• Assists with application problem analysis, technical solutions/alternatives, evaluating design proposals, and reviewing program code.
  
  

Learning, Development, & Compliance

• Maintain full compliance with all organizational policies, procedures, and established standards (e.g. accurately recording time worked, Submitting PTO, mandatory corporate training)
• Keep technical knowledge and skills current to effectively support department priorities.
• Complete all performance and development activities including the performance review process in a timely manner.
• Fulfill all required training and development obligations to maintain essential skills and credentials.
• Complete all mandatory compliance courses on time, meeting corporate training standards.
• Pursue additional learning opportunities that strengthen professional capabilities and contribute to team and organizational performance, with prior manager approval.
  
  

Other Duties As Assigned

• Support enterprise and departmental objectives by taking on assigned projects and delegated tasks with accountability, attention to detail, and timely execution.
• Identify and implement process improvements that enhance business efficiency and strengthen organizational effectiveness.
• Proactively provide regular updates to leadership on project status, deliverables, and outcomes.
• Maintain flexibility and agility to take on additional responsibilities as organizational needs evolve.
  
  

Salary Range: $131,102 - $172,072. Compensation varies based on skills, knowledge, and education. We consider factors such as specialized skills, depth of knowledge in the field, and educational background to ensure fair and competitive pay.

Benefits

We offer competitive compensation, an incentive bonus plan, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. There's more:

• Health, dental, and vision insurance
• Health care tax-free spending accounts with a company match
• 401(k) and Roth IRA with company match, as well as catch-up plans for both
• Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)
• Paid holidays each calendar year
• Life and travel insurance
• Tax-free commuter benefits
• In-person and online learning opportunities
• Cross-function career opportunities
• Business casual work environment
• Time off to volunteer
• Matching donations to qualifying nonprofit organizations
• Company-sponsored participation at non-profit events
  
  

About The Doctors Company

The Doctors Company is the nation’s largest physician-owned medical malpractice insurer. Founded and led by physicians, we are committed to advancing, protecting, and rewarding the practice of good medicine.

The Doctors Company is proud to be Certified™ by Great Place to Work®.