Budtender/Retail Sales Associate

Are you passionate about helping people and ready to build a career in one of the fastest-growing industries in the country?

THE Dispensary — the largest hemp-derived cannabinoid dispensary in the nation — is looking for an enthusiastic, customer-focused Budtender to join our Pittsburgh, PA team.

As a Budtender, you won't just be ringing up transactions. You'll be educating customers, building real relationships, and helping people find products that make a genuine difference in their lives. We provide the training and scientifically backed resources — you bring the passion and people skills.

We're looking for someone who is:

• A natural problem solver
• Ambitious and eager to grow
• A team player
• Reliable and detail-oriented
• Enthusiastic about cannabis and customer service

The best part? This is just the beginning. THE Dispensary is committed to promoting from within, and we offer a clear path for advancement:

Budtender → Key Holder → Assistant Store Manager → Store Manager → Regional Retail Sales Manager

If you're ready to help normalize cannabis, connect with your community, and grow with a company that's expanding across the nation — we'd love to meet you.

BUDTENDER

Reports to: Store Manager - Pittsburgh, PA

Job Summary

The Budtender is a retail sales professional responsible for creating an outstanding customer experience in a regulated retail environment. You'll consult with customers, recommend products tailored to their needs, and ensure every interaction reflects THE Dispensary's commitment to education, professionalism, and care. Candidates who are personable, detail-oriented, and thrive in a fast-paced environment will excel in this role.

What You'll Do

Customer Experience

• Greet and engage customers in a friendly, welcoming, and professional manner
• Consult with customers to understand their needs and guide them toward the right products
• Demonstrate and explain merchandise, making personalized recommendations
• Answer product and store questions confidently and accurately
• Inform customers of current promotions, discounts, and special offers
• Provide customer feedback and insights to store leadership

Transactions & Compliance

• Process sales, returns, and exchanges accurately using the store's point-of-sale system
• Verify customer identification and ensure full compliance with state laws and company regulations
• Handle cash and electronic payments accurately and maintain accountability for assigned cash drawers
• Follow loss prevention procedures and promptly report suspected theft, fraud, safety concerns, or policy violations

Store Operations

• Retrieve merchandise from the sales floor, stock room, or other inventory locations
• Place special orders as needed
• Maintain a clean, organized, and welcoming retail environment
• Perform general cleaning and maintenance of sales floors, product displays, restrooms, break rooms, and office areas
• Stay current on new products, services, and promotions

Team & Culture

• Contribute to a positive, respectful, and team-oriented work environment
• Work shifts as scheduled at Pittsburgh location based on operational needs
• Adhere to all company policies, procedures, and compliance standards at all times
• Perform other duties as assigned

What You Bring

• Excellent verbal communication and active listening skills
• Strong sales and customer service instincts
• Ability to quickly learn merchandise, point-of-sale, and inventory systems
• Sharp attention to detail and accuracy
• Ability to work both independently and collaboratively
• Professionalism and composure in a fast-paced, regulated environment

Schedule & Availability

• Flexible availability required, including evenings, weekends, and holidays
• May be scheduled for opening, mid, or closing shifts
• Must be available to work at Pittsburgh store location as scheduled

Physical Requirements

• Prolonged periods of standing and walking
• Ability to bend, reach, and perform repetitive tasks
• Must be able to lift up to 25 pounds

Requirements

• Must be at least 18 years of age
• Must pass all required background checks
• Must remain compliant with all legal and company regulations
• Must maintain confidentiality of customer information, pricing, and internal company practices

Education & Experience

• High school diploma or equivalent required
• Two or more years of retail experience preferred

Compensation & Benefits

• On the job training provided
• Employee discount
• Health, Dental, Vision, Life, and Short-Term Disability Insurance after 90-day introductory period (full-time employees only)
• Paid time off after completion of 90-day introductory period (full-time employees only)

About THE Dispensary

THE Dispensary is the largest hemp-derived cannabinoid dispensary in the nation, on a mission to educate and break the stigma around cannabis — professionally and safely. All of our products can be purchased without a medical card, making quality cannabinoid products accessible to everyone. Since opening our first location in Appleton, WI in November 2020, we've grown to 18 stores across five states with 100 team members — and we're just getting started.

Our mission: Bring comfort and quality to the world — one cannabinoid at a time.

Ready to join us? Apply today at www.thed8dispensary.com/careers-jobs-thedispensary/

THE Dispensary is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Pay: From $12.65 per hour

Benefits:

• Employee discount
• Flexible schedule

Education:

• High school or equivalent (Required)

Experience:

• Retail sales: 1 year (Preferred)

Work Location: In person

Salary : $13