Dispensary Retail Associate

Join Our Team at The Dispensary!

Are you passionate about cannabis and eager to make a positive impact in your community? At The Dispensary, we take pride in providing high-quality products and exceptional service to our customers. As a leading dispensary in Washington DC, we are looking for enthusiastic members to join our team. If you're committed to helping others and have a flair for customer service, this could be the perfect opportunity for you!

The Role: Dispensary Agent

As a Dispensary Agent, you will be the first point of contact for our customers, embodying our commitment to quality and care. Your responsibilities will include educating customers about our diverse range of cannabis products, guiding them to make informed choices, and creating a welcoming environment that encourages repeat visits. Your passion and knowledge will shine as you help our patients find the right products to enhance their well-being.

Key Responsibilities:

· Warm Welcome: Greet customers with a friendly smile and provide personalized service that enhances their experience.

· Sales Expertise: Accurately process transactions using our point-of-sale (POS) system while handling cash with precision.

· Product Education: Share your knowledge of cannabis products—including flower, edibles, concentrates, and topicals—to help customers make informed choices.

· Stay Informed: Keep up with the latest industry trends, product knowledge, and regulatory changes to deliver the best service possible.

· Attention to Detail: Weigh and package cannabis products with care and ensure all labeling complies with regulatory standards.

· Tailored Recommendations: Offer personalized product suggestions based on customer needs and preferences.

· Safe Usage Guidance: Provide essential information on safe consumption practices and responsible usage.

· Compliance Assurance: Verify customer identification and maintain compliance with state regulations.

· Operational Support: Assist with daily tasks, including checking in patients, fulfilling online orders, and maintaining a clean and organized dispensary.

· Team Collaboration: Work closely with team members and management to ensure smooth operations and exceptional service.

Must-Have Skills:

· Customer Service: Exceptional interpersonal skills with a genuine passion for helping others.

· Product Knowledge: A solid understanding of cannabis products and their effects.

· Effective Communication: Strong verbal and written communication skills for engaging with customers and team members.

· Detail-Oriented: Ability to accurately weigh, package, and label products, adhering to all regulatory standards.

· Adaptability: Thrive in a fast-paced environment and respond effectively to changing customer needs.

· Problem-Solving: Strong critical thinking skills to address customer inquiries and concerns with ease.

· Regulatory Awareness: Knowledge of and commitment to adhering to cannabis sales regulations.

Education, Training, and Experience:

· Must be at least 21 years old.

· Previous experience in the cannabis industry is preferred.

· Excellent communication and interpersonal skills.

· Quick learner with the ability to thrive in a dynamic environment.

· Self-motivated, reliable, and detail-oriented.

· Familiarity with ABCA and HIPAA regulations is a plus.

Schedule: Flexibility to work evenings, weekends, and holidays is required, as we operate 363 days a year.

Pay: From $18.50 per hour

Benefits:

• Employee discount
• Paid time off

Application Question(s):

• Are you 21 years of age with a valid photo ID?
• Do you have cannabis industry experience? If so, please explain.
• What makes you a good fit for this position?

Work Location: In person

Salary : $19