Chief Of Staff To Chief Executive Officer And Project Lead

Company Description The Diamond Lab is an eco-luxury boutique specializing in lab-grown diamond jewelry, offering clients sustainable alternatives to traditional fine jewelry. The brand focuses on high-quality, ethically sourced materials and modern design, appealing to conscious consumers who value both style and responsibility. In addition to jewelry, The Diamond Lab curates an exclusive collection of art pieces, creating a distinctive gallery-like retail experience. Team members collaborate in a creative, customer-focused environment where innovation, craftsmanship, and sustainability are central to the company’s mission.

Role Description The Chief of Staff to the Chief Executive Officer and Project Lead is an on-site role based in New London, CT. This position supports the CEO with strategic planning, prioritization of initiatives, and coordination of key business activities across the boutique and gallery operations. Day-to-day responsibilities include managing executive schedules, preparing briefings and reports, organizing and facilitating meetings, and ensuring follow-through on decisions and action items. The role also leads cross-functional projects, such as process improvements, brand initiatives, and operational enhancements, overseeing timelines, resources, and stakeholder communication. This position acts as a central point of contact between the CEO and internal teams, helping to align goals, track performance, and maintain a high level of operational excellence.

Qualifications

• Experience in executive support, strategic planning, and project leadership, preferably in luxury retail, jewelry, or art-related environments.
• Strong organizational, time management, and coordination skills, with the ability to manage multiple projects and priorities in a fast-paced setting.
• Excellent written and verbal communication skills, including ability to prepare reports, presentations, and concise executive summaries.
• Analytical and problem-solving abilities, with comfort working with data, metrics, and business performance indicators.
• Demonstrated stakeholder management and interpersonal skills, with the ability to work collaboratively across small, multidisciplinary teams.
• High level of discretion and professionalism in handling confidential information and executive-level matters.
• Interest in sustainable luxury, lab-grown diamonds, and contemporary art; prior experience in customer-focused or boutique environments is an advantage.
• Bachelor’s degree in Business, Management, Communications, or a related field, or equivalent professional experience.