What are the responsibilities and job description for the Night Auditor position at The Detroit Club?
Job Summary:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills to ensure a pleasant experience for our guests.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide accurate information about the hotel facilities and services
- Assist guests with reservations and room assignments
- Process payments and maintain guest accounts
- Address guest concerns and resolve issues promptly
- Maintain a clean and organized front desk area
Experience:
- Previous experience in a customer service role, preferably in the hospitality industry
- Knowledge of hotel management systems is a plus
- Strong communication skills with proficiency in phone etiquette
- Ability to speak multiple languages is advantageous
- Familiarity with front desk operations and guest relations
- Bilingual candidates are encouraged to apply
This position offers opportunities for growth within the hospitality industry. If you are enthusiastic about providing exceptional service to guests, we would love to have you join our team as a Front Desk Agent.
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
- Health insurance
Experience:
- Hotel experience: 3 years (Required)
Ability to Commute:
- Detroit, MI 48226 (Required)
Ability to Relocate:
- Detroit, MI 48226: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17