Center Director PACE

Colorado PACE has an immediate opening for a Center Director. Sign-on Bonus $7,500.

Location: Denver, CO

Status: Full-time

Schedule: Monday-Friday, 8-5

Annual Pay Range: $113,000 - $141,000

MILEAGE AND EXPENSE REIMBURSEMENT: Sixty-two and a half cents per mile – one of the highest in the industry! Relocation Reimbursement.

CULTURE, BENEFITS AND PERKS:

• We value diversity, equity and inclusion and know it matters for our team members and our participants. We provide welcoming, supportive and inclusive care to our paticipants and a work environment where all team members feel respected and valued.
• We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life.
• Low healthcare premiums: no increases in five out of the last eight years
• Employer pays over 90% of employee medical premium in some plans
• Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000
• Healthcare Benefits are effective on the 1st of the month following date of hire
• Extensive Paid Time Off (PTO/Vacation Pay/Sick Leave) and EIB (Extended Illness Bank): 18 days in the first year for FT team members
• Seven Paid Holidays with an additional Floating Holiday
• 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
• Company-Paid Life and AD&D Insurance
• Career & Logo wear
• Education Reimbursement Program
• Clinical Career Ladders
• Certification Pay
• Generous Discover-a-Star Team Member Referral Program
• Team Member Service Awards
• Early Wage Access
• Legal and Identity Protection
• Robust Leadership Development Training Programs

REWARDING WORK YOU WILL DO:

The purpose of this position is to oversee and administer the Program of All-Inclusive Care for the Elderly (PACE) Center. This includes all-inclusive aspects which consist of a primary care medical clinic, 24-hour care delivery, preventive services, a provider network, therapeutic and social services, a day health center, home care, transportation and performance improvement activities. Duties include ensuring compliance with Centers for Medicare and Medicaid Services’ (CMS) and Colorado state PACE guidelines.

People:

• Provides leadership in hiring of PACE staff by ensuring operational and staffing needs are met to meet or exceed monthly enrollment goals per center including determining qualifications, competence, and performance expectations; planning, implementing, and monitoring of staffing plans; providing orientation and training and continuing education.
• Accountable for the development, implementation, monitoring and continuous improvement of effective operations and teams, ensuring that the interdisciplinary needs of participants and families are met.
• Uses effective interpersonal skills that promote interdisciplinary collaboration and communication throughout the organization.
• Supervises and maintains qualified team members, ensuring that appropriate personnel perform their functions within the organization, and team members and contract providers are properly trained on all policies and procedures.
• Meets regularly with direct reports to review goals, trends and performance measures to celebrate successes and to facilitate change as needed.
• Ensures that contracted providers are aware of and adhere to the organization’s policies and procedures. Defines and informs team members of the relationship of PACE services to Colorado PACE. In collaboration with other leaders, creates systems and training to ensure staff is documenting in accordance with CMS and HCPF regulations.
• Models attendance at Care Synergy and Colorado PACE events and in-services.
• Regularly schedules management, department, and staff 1:1 meetings to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organization and individual goals.

Service:

• Oversees the administration of PACE services across the program, including working with other departments and outside agencies to coordinate and integrate services for effective and efficient participant care.
• Ensures effective facilitation of interdisciplinary team (IDT) meetings for the coordination of activities, nutrition, personal care, clinic services, transportation, rehabilitation and other services.
• Assists in the coordination of 24-hour care delivery.
• Fulfills administrative requirements in a timely and accurate manner.
• Performs all other reasonably related jobs as assigned.
• Maintains a cooperative and supportive work relationship with participants, family and program team members.
• Maintains the confidentiality of all Company procedures, results and information about participants, clients or families.

Quality:

• Ensures compliance with appropriate regulations and standards of care. Participates in survey processes.
• Ensures compliance with policies and procedures.
• Ensures effective communication with contracted providers to include education/orientation to PACE Programming.
• Ensures that all regulatory reporting requirements are completed timely and accurately.
• Ensures that participants are oriented to the program and have opportunities to express their opinions about the care and services they receive.
• Ensures that all concerns/grievances are responded to in a timely manner.
• Oversees the audit process and ensures a plan is created and implemented to address any corrective action measures.
• Creates qualitative metrics to monitor overall participant satisfaction and addresses operational inefficiencies that could result in dissatisfaction and disenrollment.

Growth:

• Completes annual mandatory education requirements.
• Represents Colorado PACE at state and regional industry association meetings/conferences.
• Develops partnerships within the community and educates community members, healthcare providers and educational institutions about Colorado PACE philosophy and services.
• Empowers team members to develop community relationships and provides education on Colorado PACE Care services.
• Collaborates with peers to move Colorado PACE toward its operational and strategic goals.

Finance:

• Ongoingly reviews financial and qualitative reports to increase understanding of the organization’s financial and non-financial status.
• Monitors and controls the budget including processes to monitor operational and capital costs.
• Utilizes company resources in a prudent and appropriate manner. Is a good steward of company resources.
• Utilizes problem solving skills required in conjunction with program team members with the goal of providing the highest level of quality care in the most cost-efficient model possible. Problem solving will be necessary to guide the care delivery team to the most appropriate decision that will meet both requirements of cost efficiency and quality.
• Ensures the provision of quality service within expected standards and financial targets.
• Works with the interdisciplinary team (IDT) to develop, monitor and maintain systems that assure optimal utilization of resources.
• Develops and recommends annual percentages for operations and monitors services and ratios to stay within the Colorado PACE model as measured through per member per month benchmarking.

WHAT WE ARE GOING TO LOVE ABOUT YOU:

• Minimum Education: Bachelor’s degree in relevant field. Master’s degree preferred.
• Minimum Experience: Five (5) years progressive management experience with ten (10) years health care experience (PACE preferred). At least one year’s experience working with the frail elderly.
• Required License: Valid Colorado State driver’s license and auto insurance.
• Good working knowledge of healthcare, social services, and aging networks, as well as relevant federal and state systems.

PHYSICAL REQUIREMENTS: Ability to lift/carry a minimum of 30 lbs.

Colorado PACE is affiliated with Care Synergy, a nonprofit network of community-based hospice and palliative care organizations serving Colorado’s Front Range and the Region’s Largest Home Health, Hospice, and Palliative Care Network. Care Synergy provides mission support services to better equip Colorado PACE to operate as a distinct and independent organization while working together to share best practices and serve more Coloradans along the Front Range.

If you need assistance completing the electronic application please contact our Talent Acquisition team via email at cs-recruitment@caresynergynetwork.org. You may also call the Human Resources Department at (303) 228-5647. Applications can be completed in-person at any one of our affiliate office locations.

The Organization does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.