What are the responsibilities and job description for the Restaurant Host position at The Delegate Hotel?
Cypress & Oak, the restaurant at The Delegate Hotel is hiring for a Restaurant Host!
Front-of-house staff is friendly, courteous, helpful, timely, and works in a professional manner resulting in a very high level of guest satisfaction. As a member of the front-of-house team, you'll create memorable experiences for our guests.
Essential Duties and Responsibilities:
- Greet guests as they arrive; check guests into reservation system.
- Demonstrate genuine hospitality during every interaction with our guests.
- Assign guests to tables using the reservation system.
- Assist with clearing and resetting tables as needed during high volume times.
- Attend pre-shift meeting to review/communicate information regarding service, VIPs, and Specials.
- Engaging with guests while they are waiting for their table to create a welcoming environment.
- Performs opening and closing responsibilities in a timely and detailed manner.
- Answer guest questions about restaurant history, current wait times, etc.
- Maintain a positive guest experience with effective communication of all guest recovery situations while documenting such occurrences to the MOD.
- Perform basic cleaning tasks as needed or instructed by management.
- Assist and support team members, as necessary.
- Perform other related duties as directed by the Bar Manager, FOH Managers, General Manager, or Corporate Office.
- Consistent productivity
- Other duties as assigned.
Skills and Experience:
- Demonstrates knowledge and ability to execute restaurant standards.
- Restaurant experience preferred.
- Must have a positive attitude.
- 1 Year of customer service experience.
Key Competencies:
- Communication Skills
- Interpersonal Skills
- Proficiency in a fast-paced environment.
About you
- You're a people person at heart and enjoy collaborating with other creatives to meet our collective goals and thrive in the market.
- You're energized by fast-paced environments and lofty goals.
- You're fun.
Free To Be, Inclusion & Diversity
As a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
Our Company: Weyland Ventures, Weyland Ventures Hospitality, Common Bond Hotel Collection.
Weyland Ventures is a multi-disciplinary real estate development firm known for creating unique mixed-use properties in urban areas across the nation. Considered experts in the use of historic tax credits, new market credits, and other layered financing methods, the company is able to tackle tough projects that typically wouldn't be considered viable to other firms. Our projects incorporate residential, commercial, retail, and entertainment venues that often create new and vibrant neighborhoods while preserving the community's unique heritage.
Are you ready to join our team?
If you feel that you would be right for our company, please fill out our 3-minute, mobile-friendly application. We look forward to meeting you.