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Residential Experience Concierge

The Delaney at The Vale
Woburn, MA Full Time
POSTED ON 10/29/2026
AVAILABLE BEFORE 11/27/2026
Job Description

When you work at The Delaney at The Vale, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

The Delaney at The Vale is recruiting for a luxury hospitality focused Residential Experience Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule: Monday- Friday 7:00am-3:00pm

Salary: Starting at $25-$27 hourly

Benefits

  • 401k with Employer Matching
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Time Off
  • Daily Pay

Here are a few of the daily responsibilities of a Concierge:

  • Provide ongoing telephone coverage with a high level of customer service.
  • Anticipates needs of the residents.
  • Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
  • Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
  • Prepare maintenance work orders as requested by residents and staff
  • Assist the Business Office Manager with projects/assignments.
  • Other assignments as needed.

Here are a few of the qualifications we need you to have:

  • High school diploma required. Bachelors degree preferred.
  • 1-3 years in a luxury property customer facing role
  • Able to multi-task and prioritize
  • Familiarity with Microsoft Office Suite products
  • Tech Savvy
  • Must demonstrate excellent telephone communication skills

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

Salary : $25 - $27

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