What are the responsibilities and job description for the Landscape Account Manager position at The Davey Tree Expert Company?
Landscape Account Manager
Company: The Davey Tree Expert Company
Locations: Orlando, FL
Additional Locations: N/A
Work Site: On Site
Req ID: 218747
Position Overview
The CLS Account Manager is responsible for managing client relationships by monitoring daily operations activities and contract specifications to exceed client expectations. This role involves building a sales pipeline, developing referral networks, building relationships, conducting site walk-throughs, creating proposals, and pursuing the collection of accounts receivable.
Job Duties
Responsibilities:
- Develop and cultivate new business opportunities.
- Manage and monitor daily operations and assigned book of business to ensure client expectations and contract specifications are met.
- Identify and pursue sales leads to achieve new contracts, contract enhancements, and renewal sales goals within the assigned territory.
- Build and maintain a network of referral business with subcontractors, vendors, allied trades, and other associates.
- Maintain accurate reporting, record keeping, and expense management to monitor actual performance versus budget, develop strategies to address deviations, and participate in team sales calls to align goals.
- Ensure client satisfaction through outstanding service, exceeding expectations, and resolving any complaints.
- Identify, estimate, and propose problem-solving and site enhancement opportunities for clients.
- Conduct property walk-throughs with team supervisors to suggest efficiency and quality improvements.
- Assist in the recruitment and development of employees while promoting innovation, professionalism, and teamwork.
- Assign teams and equipment for maximum productivity and monitor equipment maintenance schedules.
- Pursue professional development and stay current on industry events and trends.
Qualifications
- High school diploma or equivalent.
- One to two years of related industry experience and/or training.
- Proficient in Microsoft Office and other computer or software programs necessary to complete job duties.
- Driver’s license.
- Ability to acquire applicator licenses as necessary per state requirements.
- Ability to complete required safety courses upon hire.
- Ability to operate power equipment.
Additional Information
We invest in our employees by offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience for employees at all levels.
- Group health plans*
- Short-term and long-term disability insurance*
- Life insurance*
- Paid parental leave
- 401k with up to a 4% company match**
- Employee Stock Purchase Plan: Opportunity to buy company stock at a 15% discount
- Holidays and paid time off*
- Payroll savings plan*
- Charitable matching gift program*
- Employee referral bonus program*
- Employee Educational Scholarship*
- Davey Family Scholarship*
- 20% discount on all Davey services*
- Cell phone discounts*
- Vehicle purchase discount program*
- Plus, so much more!
- All listed benefits available to eligible employees on Day 1.
Company Overview
The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.
If you need assistance at any time, please contact us at 1-877-411-7601 or at Recruiting@davey.com.
Divisional Overview
The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.
The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.
Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.
If you need assistance at any time, please contact us at 1-877-411-7601 or at Recruiting@davey.com.
Employment Type: Permanent
Job Type: Full Time
Travel Expectations: Up to 25%