Business Developer

Company: The Davey Tree Expert Company  Locations: Attica, MI, Auburn Hills, MI, Canton Township, MI, Chesterfield, MI, Flat Rock , MI, Monroe, MI, Oxford, MI, Toledo, OH, Waterford, MI, Wixom, MI  Additional Locations: Toledo and Greater Detroit Area Work Site: Remote   Req ID: 218117 Position OverviewThe Business Developer is responsible for developing new business and sales opportunities, enhancing customer relationships, and ensuring a seamless collaboration between various Davey Tree service lines with a focus on defined markets for Commercial Landscape Services and Residential and Commercial Tree Care growth, as well as cultivating business prospects for all other applicable Davey service lines. The Davey Tree Expert Company and its subsidiaries value each individual and strive to encourage diverse ideas and perspectives to inspire collaboration and empower our employees.  We believe our commitment to building a culture of belonging by treating everyone with respect, dignity, empathy, and care is critical to achieving our vision and mission.  The Business Developer is an exempt, full-time employee position. The person must reside in the Greater Detroit or Toledo, Ohio area.  Supervisory Responsibilities: Supervision and assistance with assigning team members throughout the entirety of a project and/or its development, as needed.Assigns tasks and responsibilities to team members based on project development or bidding process.Job DutiesDevelop and cultivate new business and sales opportunities tailored to clients’ needs for solutions on their properties in defined markets for Commercial Landscape Services, Residential and Commercial Tree Care, and all other applicable Davey service lines. *Work closely with Operations to retain business and future client opportunities through exceptional customer service and communication for the client and Davey teams. *Collaborate with Commercial Landscape Services, Residential and Commercial Tree Care, Davey Resource Group, Utility, and other Davey service lines to coordinate operational support and sales assistance required for new business and sales opportunities. *Adhere to the operational approval flowchart for development opportunities and enlist the appropriate support as necessary. *Coordinate with the represented service line to proactively address and resolve customer complaints related to sales and service, ensuring a high level of customer satisfaction. *Continuously monitor customer preferences and industry trends to determine the focus of sales efforts and adapt accordingly, based on the team’s strategies and insights gained. *Maintain accurate reporting, record keeping, and data management within the Customer Relationship Management (CRM) data system to track and analyze sales and customer interactions as well as internal team reporting, QlikSense, and other platforms for data verification and accurate history.  *Communicate with the appropriate managers and sales teams about sales generated and sold and provide timely follow-up communication. *Participate in weekly sales calls to align strategies and maintain a cohesive team effort. *Report timely and accurately to supervisor and teammates. *Perform other related duties as assigned.Follow all company policies, procedures, and work rules.CompetenciesUses strategy and insight to reach deals or compromises, driving a strong sales outcome. Builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent customer service to internal and external customers.Actively participates in internal and external professional development and training, and successfully applies newly acquired skills.Applies excellent organizational and time management skills.Contributes to a productive team environment by actively participating in meetings, attentively listening, seeking clarification, and accurately interpreting and carrying out detailed written and oral instructions.Communicates and presents information clearly, accurately, and professionally in positive and negative situations and in answering questions with employees, clients, and members of the public, responding appropriately and timely to requests for service and assistance.  Follows safety and security regulations applying appropriate actions based on guidelines and training.Adheres to applicable laws and regulations while upholding organizational ethics and policies.QualificationsRequired:  Ability to complete required training.Required:  Valid Driver’s License.Required:  High school diploma or equivalent.Required:  Ability to acquire applicator licenses as necessary per state requirements.Required:  ISA Certified Arborist or Landscape Professional Certification or the ability to obtain credentials within a specified timeframe.Required:  Proficient in Microsoft Office, including Excel, and other computer or software programs necessary to complete job duties.Preferred:  Associate or bachelor’s degree in landscape, arboriculture, horticulture, or related field.Preferred:  Sales or operational experience in the field of landscape, arboriculture, horticulture, or related field.Additional InformationWhat we offer:Paid time off and paid holidays.Opportunities for advancement.All job specific equipment and safety gear provided.401(k) retirement savings plan with a company match.Employee-owned company and discounted stock purchase options.Group Health Plan.Employee Referral Bonus Program: Send-A-Friend.Locations throughout the United States in major cities and desirable areas.Career Development Program supported by industry expert safety specialists and skilled trainers.The Davey Tree Family Scholarship for children of employees.Charitable matching gift program.*All listed benefits available to eligible employees.Divisional OverviewThe Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.If you need assistance at any time, please contact us at 1-877-411-7601 or at Recruiting@davey.com.Employment Type: Permanent Job Type: Full Time Travel Expectations: Up to 75%