What are the responsibilities and job description for the Intake Manager position at The Crash Team - The Galvan Law Firm?
About Us
The Crash Team – The Galvan Law Firm is a plaintiff personal injury firm based in Sugar Land, TX, handling auto crashes, 18-wheeler accidents, wrongful death, and catastrophic injury cases across Texas and California. We're a Super Lawyers-designated firm with Top Verdict rankings in Texas and nationally, built on a foundation of hospitality, accountability, and client dedication. We're looking for an experienced Intake Manager to lead our intake team and ensure every potential client's first experience with our firm reflects those values.
Position Summary
The Intake Manager will oversee the firm's entire intake process — from first contact through case handoff — ensuring every inquiry is handled promptly, accurately, and with the care that turns a call into a client. This role requires a strong leader who can coach a team, analyze performance data, and continuously refine how we convert leads while maintaining compliance with firm policy and legal standards.
Salary : $60,000 - $75,000