Clubhouse General Manager

STATEMENT OF PURPOSE

Ensure the high-quality, efficient, and welcoming operation of the Covington Country Club clubhouse and facilities. Oversee daily clubhouse operations, dining and beverage services, staff scheduling, event planning, and facility upkeep to deliver exceptional member and guest experiences. Collaborate with the Board of Directors and committee leaders to align operational execution with the financial and strategic goals of Covington Country Club.

ESSENTIAL DUTIES & RESPONSIBILITIES include, but are not limited to, the following:

1. Operations & Service Management: Oversee daily clubhouse operations, including dining services, bar/beverage management, member events, and rentals.

2. Staff Leadership & Scheduling: Hire, train, schedule, and supervise clubhouse service personnel, Pro Shop personnel, bartenders, and kitchen staff to ensure optimal coverage and service quality

3. Member Relations & Guest Hospitality: Serve as the primary point of contact for members and guests, ensuring a warm, high-standard hospitality environment and addressing feedback promptly

4. Event Planning & Execution: Coordinate with members and committees to plan, schedule, and execute private parties, tournaments, and club social functions. This also includes any nonmembers or organizations that wish to rent the club.

5. Financial & Inventory Management: Manage clubhouse operating budgets, monitor food and beverage inventory, control labor costs, and process POS vendor/supplier transactions.

6. Facility & Maintenance Standards: Inspect clubhouse spaces regularly to ensure proper staff personnel maintain cleanliness, safety, and proper maintenance of dining areas, patio spaces, and equipment.

7. Policy & Safety Compliance: Ensure full compliance with health, food safety, alcohol beverage control laws, and club operating rules.

8. Cross-Department Collaboration: Work closely with the Golf Operations, Grounds Crew, and Board of Directors to coordinate club-wide schedules, tournaments, and capital improvements.

9. Perform non-routine tasks assigned by the Board of Directors.

ORGANIZATIONAL RELATIONSHIP

Reports to: Board of Directors

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATIONAL REQUIREMENTS

1. Associate or Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred but not required; equivalent combination of education and hands-on club/restaurant management experience will be considered.

2. 3 years of progressive supervisory or management experience in hospitality, private club operations, or food & beverage services preferred. Any previous roles in leadership or general operations will also be considered.

SKILL REQUIREMENTS

Math & Financial Skills: Ability to handle cash receipts, manage POS point-of-sale reporting, perform inventory counts, and manage monthly department operating budgets

Reasoning Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to handle fast-paced hospitality situations, resolve member complaints diplomatically, and manage staff schedules efficiently.

Communication & Interpersonal Skills: Excellent verbal and written communication skills. Ability to interact professionally with club members, guests, staff, vendors, and board members.

Technology Skills: Proficiency in Microsoft Office (Word, Excel), point-of-sale (POS) systems, member management/billing software, and social media/email marketing platforms.

Physical Skills: Ability to use a telephone, computer, copy and fax machine to perform required duties.

Miscellaneous: The individual must have good moral character, and have no previous felony charges. The individual must have or obtain an ABC license

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

1. While performing the duties of this job, the employee is regularly required to stand and walk for extended periods across clubhouse dining areas, bar facilities, and event spaces.

2. The duties require continuous mental and visual alertness in a dynamic hospitality setting

3. The employee must frequently lift and/or move up to 25 pounds (e.g., cases of beverage, event chairs) and occasionally lift/move up to 50 pounds with assistance.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee operates in a combined office, dining room, bar, and outdoor patio environment

2. Work hours will include evenings, weekends, and holidays depending on tournament schedules, member usage, and private event bookings.

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person

Salary : $40,000 - $60,000