Assistant General Manager (AGM)

Are you passionate about Holistic pathways to Health and Wellness? The Covery is a new Holistic Wellness Spa concept which blends the world of Aesthetics, Athletic Recovery, and Whole Wellness.

We are looking for a HIGHLY motivated Assistant General Manager who has strong leadership and management skills to drive their team to success. The Assistant General Manager is responsible for leading and developing their team by empowering them to reach their goals and grow the Spa.

The focus of this job is making connections with people, motivating and inspiring your team to achieve results. While this job requires strong initiative and self-direction, results are only achieved with and through people! The job environment is fast paced and results oriented. While there is urgency to goal achievement, responsibility for the achievement of results needs to be shared and effectively delegated when necessary. Initiating projects and processes beyond established organization practices will often require training and developing others and enlisting their support by using a “selling” rather “telling” communication style. A self-confident, extroverted style that can enliven, engage and positively impact individuals and groups is essential. The job has variety of tasks and is dynamic and changing. The ability to understand, quickly react and motivate others to adapt to the changing organization environment is a critical key to success. In general, the core of this position requires a motivated and motivating team builder and organization developer. If you are a business minded person with a passion for Health and Wellness, have a vision to be leader, never follower, come and join our Team!

JOB DUTIES INCLUDE:

• Reports directly to Ownership
• Recruits, trains, develops, and supervises Front desk staff
• Responsible for overseeing the sales process and systems to achieve monthly/quarterly revenue goals.
• Oversees revenue, ordering, inventory, cost controls and facilities maintenance
• Presents sales, revenue and expense reports to Ownership
• Creates and maintains Front desk staff’s schedules
• Audits all daily forms and ensures accuracy in reporting to Ownership
• Proficient in all IT operating systems
• Provides and maintain the highest level of customer service
• Provides effective decision-making regarding customer service issues
• Responsible for ensuring that the facility is clean, maintained and operationally sound.

JOB QUALIFICATIONS:

· Min 1 year of Leadership/Management experience REQUIRED

· Proven sales leadership REQUIRED

· Associate or Bachelor's degree in Business or related field DESIRED

· Highly organized with ability to prioritize and meet deadlines

· Strong ability to network with other businesses and organizations to reach partnerships of mutual benefit

· Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients

· Confident in generating personal sales and training staff in sales

· Excellent verbal and written communication skills

· Must be solution-based and results-oriented, with ability to recognize areas of improvement and make changes using good judgement

· Ability to multi-task and manage client and staff concerns

· Strong computer skills required with knowledge of MS office programs (Excel, Word)

· Experience with Mindbody Online (MBO) HIGHLY preferred

· Flexible to workday, evening and/or weekend hours as needed

· Ability to learn quickly and follow systems

COMPENSATION AND BENEFITS

• Highly competitive pay with monthly/quarterly/yearly performance bonus structure
• Paid time off
• Health/Dental/Vision insurance
• Employee Discounts

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Huntsville, AL 35801 (Required)

Ability to Relocate:

• Huntsville, AL 35801: Relocate before starting work (Required)

Work Location: In person