What are the responsibilities and job description for the Event Manager position at The Country Club of Rancho Bernardo?
EVENT MANAGER SUMMARY
This is a unique opportunity to join a thriving club known for strong leadership and an engaged membership, in a role where great events are at the heart of what we do. The Events Manager is responsible for creating exceptional experiences, leading the planning, coordination, and execution of all member and private events including golf tournaments, weddings, meetings, holiday celebrations, banquets, and social gatherings.
From the first inquiry through post-event follow up, this position oversees every detail, including client relationships, vendor coordination, contracts, logistics and event communications. Working closely with all departments, the Manager ensures seamless execution, delivers outstanding hospitality, and continually enhances the member and guest experience through creativity, collaboration, and attention to detail.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Key Responsibilities:
Serve as the primary point of contact for members and clients, planning and executing weddings, tournaments, banquets, meetings, and all club events from initial inquiry through successful completion.
Develop and manage event budgets, contracts, pricing, billing, and Banquet Event Orders (BEOs) to ensure financial accuracy and profitability.
Coordinate with the Executive Chef and club departments to ensure seamless event execution, staffing, menu planning, and operational readiness.
Oversee all event setup, room layouts, décor coordination, and on-site event management to deliver exceptional experiences.
Conduct club tours for prospective clients and actively promote the Club as a premier event destination.
Maintain consistent communication with clients throughout the planning process, providing outstanding hospitality and service.
Develop, implement, and maintain event Standard Operating Procedures (SOPs) and ensure adherence to the Club's service standards.
Maintain the appearance, organization, and readiness of all event spaces to reflect the Club's high standards.
Support the Club's marketing efforts by maintaining event-related website content and promotional materials.
Prepare reports and perform additional duties as assigned to support Club operations and enhance the member experience.
Management Responsibilities:
Participate in weekly leadership and BEO meetings.
Gather member feedback through post-event surveys.
Create and distribute weekly event communications.
Collaborate with the team on social media content.
Plan and implement marketing and promotional activities for events.
Serve as the on-site manager on duty as needed, providing leadership, guidance, and support to the front-of-house staff.
Member Responsibilities:
Maintain a highly visible presence with members, modeling the professionalism, polished appearance, and service standards expected of a private club sales manager and strategic leader.
Demonstrate exceptional interpersonal and communication skills, maintaining a professional, courteous, and approachable demeanor with members, guests, and staff.
Understand and consistently uphold the Club's policies and procedures, including those related to member conduct, guest privileges, and operational protocols.
Promote the Club's social and event facilities, services, and capabilities to members, fostering engagement and awareness of opportunities.
Anticipate and respond promptly and professionally to member and client needs, requests, and inquiries.
Actively participate in Club committees, with a primary focus on the House Committee, contributing to strategic discussions and member-focused initiatives.
Financial Responsibilities:
Ensure revenue, member/client billing, and cost-control procedures are consistently applied in accordance with Club standards.
Develop, implement, and monitor event-related portions of the F&B budget, managing expenses within approved financial parameters.
Prepare budgets and P&L statements for each member event, ensuring compliance with financial objectives.
Review, approve, and code all invoices for special events in a timely and accurate manner.
Achieve revenue targets, execute contracts accurately, and ensure all event agreements are properly documented.
Participate in long-range departmental planning, aligning financial and operational strategies with the Club's overall planning process.
Candidate Qualifications:
Honest, respectful, patient, strong work ethic and a positive attitude
Demonstrated experience planning and executing high-volume, custom meetings and events, preferably in a private club environment.
Proven track record developing new, innovative events that enhance the member experience.
Ability to manage multiple events simultaneously with excellent attention to detail, organization, and time management.
Strong communicator with excellent interpersonal skills and consistent follow-through with members and teammates.
Thrives in a fast-paced environment; hands-on with a "no task is too small" attitude.
Positive, patient, and resilient under pressure, with the ability to manage stress and conflict effectively.
Honest, respectful, empathetic, and driven to make every member's experience special.
Proficient in event management software and layout/design tools; experience with Jonas is a plus.
Hours / Schedule:
This role requires flexibility, with the expectation that the Events Manager is present and engaged for all scheduled events. The weekly schedule is subject to change, and availability during evenings, holidays and weekends is expected of all staff.
Education / Experience:
Bachelor’s degree (B.A.) in Hospitality, Event Management, or related field
Minimum of 3-5 years of experience in event planning, catering sales, or hospitality management, preferably with a private club or luxury venue.
Experience with F&B operations and banquet / catering service standards
Proven track record managing high-volume events and complex logistics
Compensation:
The base salary for this role is $70,000–$80,000, commensurate with experience. This position also includes a commission structure, with total on-target earnings typically ranging from $110,000–$130,000 annually based on individual and event performance.
Other Benefits:
We offer a comprehensive benefits package including health benefits, a 401(k) with company match, a monthly food allowance, and a clothing allowance. Team members also enjoy paid time off, dining discounts, and golf privileges, along with eligibility for our annual bonus program. Beyond compensation, you'll have the opportunity to work alongside a talented team of private club industry leaders in a fun and dynamic environment.
To Apply:
Email your cover letter and resume to Aubrey Paris, General Manager: gm@ccofrb.com
Salary : $70,000 - $80,000