What are the responsibilities and job description for the Accommodations Assistant position at The Country Club of North Carolina?
Job Title
Accommodations Assistant
FLSA Classification
Non-exempt
Salary Range
Commensurate with experience
Reports to
Accommodations Manager/Accommodations Concierge
Job Description
Summary/objective
Responsible for maintaining the cleanliness, organization, and overall presentation of rental homes within a private, member-owned country club. Ensures each residence is thoroughly cleaned and guest-ready to meet high hospitality standards. Duties include deep cleaning, restocking amenities, reporting maintenance needs, and supporting a welcoming environment for club members and guests. Demonstrates discretion, attention to detail, and a commitment to excellence in service.
Accommodations Assistant functions
- Help Team Lead keep staff on track to accomplish daily tasks.
- Fill in for Team Lead as needed.
- Monitor supplies for housekeeping and laundry and report to Accommodations office when reorders are necessary.
- Stop in office at the end of the day to review next day’s schedule.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Stocks housekeeping van for daily needs – cleaning supplies, clean linen and towels, bathroom amenities.
- Strips and remakes beds with fresh linen, changes out towels in bathroom.
- Empties wastebaskets.
- Runs dishwasher and/or handwashes dishes.
- Wipes all windowsills, walls, and light switches.
- Vacuums rugs and floors.
- Dusts all furniture and fixtures.
- Checks lamps for burned-out light bulbs.
- Wipes mirrors and windows.
- Changes mattress pads and blankets, if needed.
- Cleans and sanitizes toilets.
- Washes tiles, tub, shower walls and fixtures.
- Wipes shower curtain.
- Cleans sink and fixtures.
- Cleans walls, baseboards, and floor.
- restocks bathrooms with soap, conditioning shampoo, toilet paper and Kleenex.
- Deliver dirty linens, towels, mattress pads, comforters/bedspreads, and blankets to laundry.
- Reports when rental homes are clean and ready for check-in.
- Performs other appropriate tasks assigned by the Accommodations Manager.
Competencies
- Knowledgeable about maintaining, cleaning, and preserving a wide variety of surfaces.
- Follows instructions regarding the use of chemicals and supplies.
- Knowledge of and ability to perform required role in emergency situations.
Work environment
- Job has the potential to expose the employee to human blood pathogens or infectious materials.
Physical demands
- Ability to lift up to 30 pounds and perform strenuous work lifting, pushing, pulling, bending, stooping
Required education and experience
- Prior cleaning experience preferred.
- Valid driver’s license
Preferred education and experience
- High School diploma or GED equivalent desirable.
- One year of comparable work preferred.
EEO statement
We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.