What are the responsibilities and job description for the Host/Hostess position at The Country Club of Louisiana?
```Job Summary:```
We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As the first point of contact for our members, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.
```Duties:```
- Greet guests with a warm and friendly welcome
- Seat guests and provide them with menus
- Assist in answering phone calls and taking reservations
- Manage waitlists and ensure efficient seating arrangements
- Communicate with servers and kitchen staff to ensure smooth service flow
- Provide guests with information about the restaurant, including specials and promotions
- Maintain cleanliness and organization of the host/host station
- Handle guest inquiries, complaints, and requests in a professional manner
- Collaborate with the management team to improve guest satisfaction
```Requirements:```
- Previous experience in a customer service role, preferably in the hospitality or food service industry
- Excellent communication and interpersonal skills
- Strong organizational skills and ability to multitask in a fast-paced environment
- Ability to work well under pressure and handle difficult situations with composure
- Professional appearance and demeanor
- Knowledge of proper phone etiquette
- Flexibility to work evenings, weekends, and holidays as needed
Join our team and be part of a dynamic and welcoming atmosphere where your contributions are valued. Apply today to start your career in hospitality as a Host/Hostess!
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 15 – 20 per week
Shift:
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person
Salary : $12