Demo

Sales Support

The Cope Company Salt
Lancaster, PA Full Time
POSTED ON 10/11/2026
AVAILABLE BEFORE 2/8/2027

Overview
Cope Salt is looking to hire a friendly and self-motivated Sales Support / Administrative Assistant to assist the company in many areas. Depending on the candidate, position could be part-time or full-time, 30-40 hours/week.

In addition to pay, employees receive an additional $1200 through company Peace of Mind Plan, which can be used for things such as pet insurance, additional 401k contribution, and HSA. Cope Salt also matches up to $1500 per employee in charitable contributions.

Essential Job Functions

  • Interact with customers by placing orders, providing updates on shipping and solving problems
  • Daily customer invoicing including preparing invoice with appropriate pricing and distributing invoice to customer
  • Follow up with customers who have past due balances to facilitate payment
  • Maintain accounting system to automatically deliver invoices according to customer requirements
  • Collate and fi le invoices
  • Maintain open order wall for drivers
  • Fulfill customer special requests
  • Maintain SDS sheets for all products
  • Maintain and distribute Certificates of Insurance to customers as needed
  • Set up customers in Accounting System and CRM as needed
  • Maintain tax exemption certificates for all tax exempt customers
  • Complete monthly truck mileage reports
  • Order office supplies
  • Cash drawer responsibilities (prepare bank run slips, count drawer down, make sure money matches, keep adequate change available, match retail slips)
  • Daily processing of customer credit cards
  • Service customers/vendors visiting front office
  • Assist with maintenance of customer information in CRM (fi x bounces, update information etc.)
  • Maintain service records for customers including coordination of annual tank cleanings
  • Update pricing in Quote Calculator tool
  • Other duties for any of the affiliated companies as assigned.

Qualifications

  • Detailed analytical abilities (bookkeeping/accounting experience a plus)
  • Friendly and personable
  • Works well as a team member
  • Strong computer skills and ability to learn new concepts/software
  • Self-motivated to stay on task
  • Ability to work independently and driven to achieve desired results
  • Some bookkeeping experience a plus

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Pay: $20.00 - $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Are you willing to work 100% in the office?

Work Location: In person

Salary : $20 - $22

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