Account Coordinator

Join The Cookware Company – Where Innovation Meets Flavor! At The Cookware Company, we’re not just making cookware—we’re changing the way the world cooks! As a fast-growing, global powerhouse in housewares and consumer goods, we proudly introduced the first-ever PTFE-free nonstick cookware in 2007. Since then, we’ve been serving up award-winning brands like GreenPan, GreenLife, and Blue Diamond in over 100 countries (and counting!).

We thrive on innovation, creativity, and a passion for making cooking easier, healthier, and more fun. With headquarters in Belgium, key offices in New York, and teams spanning the Netherlands, Germany, Hong Kong, and Jiangmen, we offer an international, dynamic work environment where ideas sizzle and careers grow.

Ready to cook up something amazing with us? Let’s make kitchen magic together!

As an Account Support Coordinator you will be responsible for supporting the Director of Gourmet Specialty for Key Gourmet Retail Accounts.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Support key gourmet specialty retail accounts through sales reporting, forecasting, inventory planning, retailer communication, and full-cycle order management.
• Prepare monthly sales recaps and analyze POS, inventory, and promotional performance trends to support forecast accuracy and business planning.
• Partner cross-functionally with Sales, Finance, Logistics, Operations, Marketing, retail partners, and factory teams to ensure timely execution, issue resolution, and alignment on account priorities.
• Coordinate retailer meetings, promotional calendars, product launches, sample management, account deliverables, and cross-functional follow-up.
• Assist with budgeting, forecasting, chargeback management, costing files, quote packages, and retailer onboarding/setup processes.
• Maintain ecommerce and retailer content by ensuring product listings, assets, and syndicated reviews are accurate and up to date.
• Coordinate product development workflows and launch readiness across internal teams and retail partners.
• Prepare presentations, reporting, and materials for customer meetings and business reviews.
• Conduct competitive product and market analysis to support account strategy and growth opportunities.
• Represent The Cookware Company at trade shows and industry events.

QUALIFICATIONS

EDUCATION/CERTIFICATION

Bachelor’s Degree, preferably in Business Administration, Communication, or related

REQUIRED KNOWLEDGE

Proficiency in Microsoft Office Suite especially proficient in Excel, Outlook, Web-based applications

EXPERIENCE REQUIRED

2-3 years’ experience in administration or a support role

SKILLS/ABILITIES

• Housewares experience a plus- retail, on-line or vendor related
• Excellent interpersonal and customer service skills
• Demonstrated ability to be a self-starter and take initiative/ownership
• Dependable, reliable, and strong problem-solving abilities
• Excellent organizational skills and attention to detail, accuracy and completeness
• Strong verbal and digital communication skills
• Ability to work independently as well as part of a team
• Professional behavior and demeanor

WORKING CONDITIONS/ENVIRONMENT

• Office Environment
• Hybrid: combination of in office (either NYC or Tarrytown office & remote)
• Ability to lift up to 25 lbs