General Manager

Build Your Career Where You Matter
Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.
At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here.

Why Work With Us?
We’re committed to your success, personally and professionally. You’ll have access to:

• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

Be part of a team that invests in your future, celebrates your success, and values your contribution.

The General Manager will oversee, direct, and manage all day-to-day facets of business within the local branch office, while driving sales activity and maximizing profitability. They will establish operational goals, while driving internal and external growth.
Essential Functions

• Meets and develops relationships with key clients, partners, and industry professionals that interact with the Branch
• Conducts regular coaching, counseling and mentoring sessions with all levels of management and sales to build a positive and motivating work environment.
• Reviews bids and have final signing on all GC contracts
• Assigns, instructs, trains and provides directions to managers and supervisors in the performance of their jobs
• Partner with marketing on new campaigns and review current results
• Manager processes on all Proof-of-Concept projects
• Attend both internal and HEB status meetings for larger pilot projects
• Conduct all hands and leadership meetings
• Manages all facets of financial activity relative to the P&L
• Ensures that all Contract and Aftermarket/Industrial Sales Team Members meet or exceed all activity standards for monthly, quarterly and annual sales targets.
• Delegate’s authority and responsibility with accountability and follow-up.
• Monitors current inventory to insure sufficient quantities are available
• Meets and develops relationships with key supplier reps that interact with Branch
• Manages and performs all personnel management duties with the assistance of Human Resources
• Reviews the following on a recurring basis: sales reports, productions reports, department expenses, labor costs, employee attendance reports, and other reports and documents related organizational operation
• Monitors costs and establishes cost controls
• Monitors and ensures on time delivery and/or job completion
• Assists with bid proposals with Account Managers
• Works to ensure excellent customer relations, both with internal and external customers
• Other relative duties as assigned

Minimum Qualifications

• Associate’s Degree, or an equivalent combination of education/experience
• At least 5 years of experience of management within Security Integration
• At least 5-7 years of experience within Security Integration Solutions
• At least 5-7 years of experience managing multiple teams
• At least 5 years of experience in similar position

Knowledge, Skills and Abilities

• Strong knowledge of change management practices
• Intermediate to advanced level in Microsoft Products, including but not limited to Excel, Word, and Outlook
• Strong organizational skills
• Ability to motivate others
• Excellent oral and written communication skills, competency in grammar and excellent attention to detail
• Ability to build strong working relationships at all levels, internal and/or external to the organization
• Ability to multi-task
• Detail oriented

Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this position. While performing the duties of this role, the employee will regularly communicate verbally and in writing, and must be able to see and hear in a typical office setting. The role frequently involves sitting, walking, standing, using hands to handle or feel, and reaching with arms and hands.

Work Environment
This position operates primarily in a professional office environment. It routinely involves the use of standard office equipment such as computers, phones, printers, copiers, and filing systems. Occasional business travel may be required.

Qualification Requirements
To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed represent the knowledge, skills, and abilities necessary for success in the role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer
The Cook & Boardman Group is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.