What are the responsibilities and job description for the PT Retail Employee position at The Container Store?
Company Description The Container Store, founded in 1978 and based in Coppell, Texas, is the nation’s original and leading retailer of organizing solutions, Custom Spaces, and in-home services. With more than 100 locations nationwide, a robust online presence, and a mobile app, the company focuses on transforming lives through the power of organization. A people-first culture and solution-oriented approach are supported by highly trained organization experts who deliver exceptional customer service. The company is guided by seven Foundation Principles™ that shape business decisions and support an employee-centered environment. This commitment to team members and culture has been recognized consistently at national and local levels.
Role Description This is an on-site PT retail employee role located in Edina MN. The PT retail employee supports customers on the sales floor by identifying organizing needs, demonstrating product features, and recommending tailored solutions. Daily responsibilities include assisting with customer inquiries, maintaining merchandising standards, restocking products, and ensuring a clean, safe, and organized store environment. The role also involves operating the register, processing transactions accurately, and supporting inventory tasks such as receiving and pricing merchandise. Team members collaborate closely with store leadership and colleagues to uphold The Container Store’s service standards and contribute to a positive, inclusive workplace.
Qualifications
- Retail Sales and Customer Satisfaction skills to engage shoppers, drive sales, and support repeat business.
- Product Knowledge and Customer Service skills to explain organizing solutions clearly and provide a helpful, solution-focused experience.
- Strong Communication skills to interact effectively with customers, teammates, and store leadership.
- Ability to work collaboratively in a fast-paced retail environment, including evenings, weekends, and holidays as needed.
- Attention to detail in merchandising, inventory handling, and maintaining store presentation standards.
- Basic math and cash-handling skills, with comfort using point-of-sale and retail technology systems.
- Previous retail or customer-facing experience is preferred but not required; training will be provided.
- Ability to stand, walk, lift, and move merchandise during the shift, in accordance with safety guidelines.