What are the responsibilities and job description for the Lead Esthetician/Salon - Spa La Concha Resort position at The Condado Collection?
Overview
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.
La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!
Key Responsibilities
- Responsible for providing skincare and salon services while overseeing the daily operations of the esthetics.
- Deliver professional esthetics and salon treatments with consistency and excellence.
- Conduct consultations, recommend treatments and products, and ensure personalized guest experiences.
- Lead, mentor, and schedule estheticians and salon staff; provide training and performance feedback.
- Oversee daily operations, maintaining cleanliness, efficiency, and compliance with safety and hygiene standards.
- Manage inventory of products and supplies, placing orders as needed.
- Stay current on skincare trends, products, and techniques to enhance offerings.
- Collaborate with hotel colleagues, staying informed of daily operations and events to anticipate guest needs.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Perform other reasonable job duties as requested by supervisors.
Qualifications
Hospitality industry experience, 3–5 years.
Must possess a valid cosmetology license covering hair and nails.
Graduate of a minimum 1,000-hour accredited facial program; must hold a current Facials License in Puerto Rico.
Minimum of 3 years of professional experience as an esthetician.
Previous supervisory experience preferred.
Ability to lift up to 25 pounds.
Knowledge of skincare products, treatments, and techniques.
Excellent communication, interpersonal, and organizational skills.
- Flexibility to be cross-trained in other spa functions and services.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
Fully Bilingual (Spanish and English)
Benefits
401(k)
Employer Contribution to 401(k)
Health Insurance
Vision Insurance
Dental Insurance
- Life Insurance
Paid Holidays
Employee Discount
The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.