Human Resources Coordinator- The Condado Collection

Overview

The Condado Collection is a group of hospitality properties in Puerto Rico that includes a range of classic and modern luxury hotels offering full-service experiences, fine dining, and vibrant entertainment. Among them are Condado Vanderbilt, the standard of excellence for luxury hotels in San Juan and the Caribbean; La Concha Resort, your iconic beachfront retreat with chic style and a vibrant nightlife destination in San Juan; and Condado Ocean Club, an adults-only boutique hotel — a modern oasis in the heart of the city. The collection also includes Casino del Mar and world-renowned dining venues such as STK San Juan and Serafina.

Our mission is to create meaningful experiences and inspire travel — not just for our guests, but for our team as well. We believe our team members are the key to delivering passionate and authentic hospitality. Together, we create a collection of unforgettable memories.

As we continue to raise our standards of service excellence, we are seeking a highly capable Human Resources Coordinator to provide operational support across all HR functions. This role focuses on executing day-to-day HR administrative tasks, supporting recruitment and training coordination, maintaining employee records, and ensuring accurate HR documentation and compliance support.

Key Responsibilities

• Support day-to-day HR operations, including onboarding, HR documentation, and employee recordkeeping.
• Serve as key operational support within the HR department, collaborating closely with HR Managers and Generalists to ensure smooth workflows, accurate processes, and effective team coordination.
• Assist in managing HR systems, maintaining accurate employee records, reports, and compliance documentation.
• Assist with job postings, interview scheduling, and candidate communications.
• Support applicant tracking system (ATS) updates and recruitment documentation.
• Coordinate onboarding activities for new hires in collaboration with HR Generalists.
• Assist in the coordination of training sessions, workshops, and employee development programs.
• Support scheduling, attendance tracking, and maintenance of training records.
• Ensure proper documentation of training activities and compliance requirements.
• Provide operational support to recruitment, training, and labor relations initiatives as needed.
• Assist with internal audits and compliance reporting.
• Ensure HR files and documentation comply with local, state, and federal labor laws and regulations.
• Support adherence to HR policies and procedures across all HR activities.
• Support HR projects, process improvements, and automation initiatives to enhance efficiency and optimize workflows.
• Assist in implementing updates to HR workflows and administrative procedures.
• Stay current on HR best practices, industry trends, and labor market changes relevant to the organization.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Minimum of 2 years of progressive HR experience, preferably in the service or hospitality industry.

• Familiarity with ADP and HRIS systems is a plus.

• Bilingual in English and Spanish.

• Experience in recruitment and/or training support is a plus

• Strong organizational, analytical, and problem-solving skills.

• Ability to manage multiple priorities and work independently in a fast-paced environment.

• Professional, discrete, and capable of handling confidential information.

• Understanding of HR compliance and labor regulations in Puerto Rico and the U.S.
• Experience in process improvement and workflow automation is highly desirable.

Benefits

• 401(k)

• Employeer Contribution to 401(k)

• Health Insurance

• Vision Insurance

• Dental Insurance

• Life Insurance

• Paid Holidays

• Employee Discount

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.