What are the responsibilities and job description for the Guest Services | Bell & Valet Attendant position at The Compton?
First Impressions Start Here: Valet & Bell Attendant at The Compton
At The Compton, the arrival experience is more than just parking a car—it’s the start of a guest’s story. As a Valet & Bell Attendant, you’ll be one of the first to welcome guests, creating a smooth, safe, and memorable arrival and departure. From greeting and assisting with luggage to safely parking vehicles, you’ll set the tone for each stay with a smile, thoughtful service, and genuine hospitality.
What You’ll Do
Greet every guest with warmth and professionalism, making them feel at home right away.
Safely drive, park, and retrieve guest vehicles, keeping track of tickets and locations.
Assist with luggage, delivering bags to guest rooms, and handling storage for early arrivals or late departures.
Provide directions and information about Bentonville and our hotel services.
Keep the valet stand, driveway, and lobby areas clean, organized, and welcoming.
Monitor lobby atmosphere, adjusting details like lighting and music to create a comfortable environment.
Step in as a lobby ambassador—chatting with guests, helping with requests, and ensuring all touchpoints of the guest journey feel seamless.
Follow safety, key control, and privacy procedures with care and integrity.
Support the front office team with additional duties, daily checklists, and incident reports when needed.
What We’re Looking For
High school diploma or equivalent.
Previous customer service experience, ideally in hospitality.
A confident driver with the ability to maneuver vehicles safely in different conditions.
Strong communication skills and a warm, approachable demeanor.
Physically able to lift 60–80 lbs, push/pull up to 100 lbs, run short distances, and stand for extended periods.
Flexible availability, including overnight shifts, weekends, and holidays.
Why The Compton
We believe first impressions last the longest—and yours will help shape how guests remember their stay. As part of our team, you’ll bring comfort, connection, and a sense of belonging to every arrival and departure, ensuring each guest experience begins and ends with care.
Job Type: Full-Time Non-Exempt
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
About The Company
Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.
We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.