Residential Supervisor (Human Services)

As a Community Supports Network (CSN) employee, you will have an opportunity to be part of a team that supports people with intellectual disabilities and/or mental health needs to increase their independence and develop their talents and skills to reach personalized goals and improve their quality of life. When doing this, you become the teacher and learner all at the same time. Areas of support that your team will focus on often include; community involvement, job skills, education, physical & behavioral health, and daily living skills.

As a Front Line Supervisor (FLS), you will oversee the day-to-day operations at one of our residential homes, similarly to the way you run your own home! Each location has between 1 to 3 clients living in the home. Your time will be split between direct support hours and administrative hours. You will develop and lead your team of Direct Support Professionals (DSP's) to deliver quality services that help support our clients to learn, grow, and live their best possible lives and thrive as members of their community!

FLSs are part of the weekend/Holiday on-call rotation for the agency once trained.

Front Line Supervisor Duties and Responsibilities:

• Manage & Oversee Residential Home
• Assist with daily tasks/chores like cooking, cleaning, medication management
• Support individuals to practice and maintain good hygiene
• Run errands such as shopping and going to appointments
• Encourage and foster individuals’ hobbies and interests
• Provide habilitation & complete documentation
• Engage, Coach, and Develop Team Members
• Supervise employees to ensure they are following Safety and Quality processes and regulations
• Resolves employee issues through problem resolution, communicating job expectations, and appraising job results; counseling, disciplining and coaching employees; coordinating, initiating, and enforcing systems, procedures, and policies
• Tracks absenteeism and timekeeping
• Proactively assist with the hiring process and training of new employees
• Lead, coordinate, and prioritize tasks, provide all necessary progress reports and trackers as directed by the Program Coordinator

Front Line Supervisor Requirements:

• 1 Year experience in a supervisor role required
• 1 Year experience in the field of intellectual disabilities and/or behavioral services preferred
• Must be 19 years of age or older
• Must have High school diploma or GED
• Must have valid driver’s license and current auto insurance
• Must have personal reliable vehicle required
• Must pass all background checks
• Must have excellent attendance and punctuality and the ability to achieve and maintain training and certifications which require a full range of motion and physical strength

Knowledge, Skills, Experience (NOT REQUIRED just nice to have!): We provide free in-service training, however, experience with any of the following is always nice to have!

• Experience with IDD - Intellectual or developmental disabilities
• Medication Aide (Med-Aide)
• Human Services
• Caregiver
• Mental Health
• Customer Service
• Healthcare
• Home Health Care or In-Home Caregiver
• Host Home, Foster Care, Shared Living, Assisted Living, or Nursing Home
• Behavioral Health
• Psychology
• Social Services
• CNA, LPN, or Registered Nurse
• MANDT Training
• CPR

Benefits: While using your experience, talents, and passion to fulfill our Mission, CSN will support you to learn more about your strengths and how to use them to develop personal and professional growth. Our great benefits include, but not limited to:

• Paid Time Off
• Sick Time accrual
• Access to your Pay when you need it through DailyPay
• Medical, Dental and Vision Insurance
• Wellness/Gym Reimbursements
• Tuition Reimbursement for Leadership Positions (Lead DSP or above)
• 401(k) matching
• Flexible Spending Account
• Employee Assistance Program
• Paid Training
• Referral Bonus
• And much more!

Want to know what a typical day is like for your DSP employees? https://www.thecsnetwork.com/dspjoboverview

Find out more about CSN at www.thecsnetwork.com

" The offer of employment is contingent upon successful completion of all background checks”

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability."