Community Health Worker

BASIC FUNCTION:

The Community Health Worker (CHW) will be responsible specifically to mitigate SNAP and Medicaid benefit applications due to loss based on HR1 Statutory program changes in work requirements.

RESPONSIBILITIES:

· Utilize Tribeware system to collect client information; document client’s current SNAP and/or Medicare benefit status.

· Engage clients through an intake process, conduct a pre-assessment, develop a client service plan and document with case notes.

· Assist clients who have been removed from SNAP and/or Medicaid benefits and identify barriers.

· Participate in outreach activities to identify clients who are on the verge or have lost SNAP and/or Medicaid benefits.

· Utilize community partnerships to assist clients in gaining services.

· Assist applicants or reapplicants with the creation of a My Account through www.connect.ct.gov, reviewing necessary documentation required, and provide follow-up to ensure the applicant’s SNAP and/or Medicaid status.

REQUIREMENTS:

Bilingual preferred

Education:

High School or GED required; A.S. in Human Services preferred. Community Health Worker current license.

Experience:

Experience with public contact or customer service required

Prior clerical/office work experience preferred

2 years of experience working in a community-based service environment

Job Skills:

· Excellent written and oral communications skills

· Excellent people skills.

· Organizational and time management skills.

· Crisis intervention and decision-making skills.

· Critical thinking skills for assessment and problem solving.

· Advocacy and coordination with community resources and social systems