Produce Manager

Description

DUTIES & RESPONSIBILITIES

• Protects store assets by participating in periodic inventory, following established security practices/policies, and handling injuries/incidents to minimize store liability.
• Keeps department staff informed of storewide and departmental news, and policy/procedural changes, and organize department meetings.
• Receives and checks deliveries to verify piece count and quality, obtains credit from vendor and notifies appropriate staff of discrepancies.
• Ensures that unsellable items are returned or otherwise properly disposed of, following established procedures. 
• Maintains systems to ensure timely, effective, consistent, and thorough communication to all staff:
• Ensures staff are informed of department and individual performance with respect to measurable goals (margin, weekly sales, loss prevention, etc.).
• Ensures staff are informed of storewide or departmental news, policy or procedural changes, and upcoming events.
• Regularly provides performance feedback to staff.
• Conducts timely staff performance evaluations.
• Takes corrective action as needed following established policies. 
• Keeps appropriate shrinkage records.
• Anticipates demands and needs of the department and work area and prepares it to be fully equipped and/or running smoothly for the next shift.
• Is flexible and able to navigate schedules changes, breaks, and store coverage.
• In coordination with the Human Resources Manager, develops and maintains training plan and materials for department staff.
• Hires and trains qualified applicants for department.
• Establishes systems to ensure all department staff are regularly informed of department and individual performance with respect to measurable goals (margin, drawer accuracy, weekly sales, loss prevention, etc.)
• Communicates performance expectations and coordinates tasks and special projects for staff.
• Documents performance issues and takes corrective action as needed.
• Schedules and monitors labor hours, and recommends pay raises within department budget according to approved pay scale.
• Takes responsibility for ensuring that essential equipment and supplies are available for operations, filling in for each other as needed.
• Participates in development of operating budgets for store.
• Establishes and update ordering, new product and new vendor guidelines, and ensures compliance therewith.
• Places orders to ensure regular and/or special product supply, coordinates returns and credit from suppliers where applicable, and reviews invoices for accuracy, referring on to Finance department.
• Plans and maintains attractive displays and ensures displays and shelves are fully stocked and rotated.
• Calculates prices following established pricing guidelines and participates in periodic price, product and merchandising comparisons with competitors.
• Establishes guidelines for competitive pricing and mark-downs, ensuring margin goals are met, and monitors pricing for accuracy.
• Ensures that promotional signage is accurate, up-to-date and follows the co-op’s established format.
• Establishes quality standards for products and develop procedures that ensure quality is maintained.
• Provides attentive, timely, and friendly service to all internal and external customers at all times.
• Builds and maintains customer satisfaction with the products and services offered by the co-op.
• Others duties as assigned.

Requirements

PREREQUISITES

• High School Diploma or equivalent education or experience.
• A minimum of four (4) years’ experience in retail management, including team building and scheduling. 
• A minimum of two (2) years’ experience in analyzing financial statements and budgeting.
• A minimum of one (1) year’s experience and familiarity with natural foods.
• Supports the co-op’s core values and aligns with the Co-op Code of Conduct.
• Adapts readily based on evolving co-op needs or in response to feedback.
• Maintains composure in highly stressful or adverse situations.
• Computer proficiency and experience with receiving systems preferred.

ENVIRONMENTAL & PHYSICAL DEMANDS

• Flexibility to work any shift, including mornings, middays, evenings, weekends, or overnights.
• Ability to work in varying temperatures (approximately 20°F – 90°F).
• Ability to stand or sit for long periods at a time.
• Ability to bend, stoop, reach, kneel, twist, and climb.
• Ability to lift 50 pounds unassisted.
• Reliable access to transportation.

Salary : $56,000 - $65,000