What are the responsibilities and job description for the Cafe Supervisor position at The Common Market?
Description
DUTIES & RESPONSIBILITIES
- Oversees all back and front of the house opening/closing procedures.
- Handles all call-outs and works to find a replacement for the shift if needed.
- Maintains a clean, organized and stocked environment.
- Establishes effective and positive communication amongst all team members.
- Assists Prepared Food Manager in planning and executing all sale promotions effectively and efficiently.
- Establish Standard Operating Procedures for the Café and uphold them in the café.
- Ensures all team members follow the standard operating procedures and checklist and held accountable when not completed.
- Responds positively to customer situations.
- Constantly monitors, coaches and encourages team members to meet the company’s standards.
- Works alongside Assistant Prepared Foods Manager and Prepared Foods Manager to develop innovative menu items.
- Tastes products on a per shift basis for quality assurance.
- Ensures employees are following all company drink and smoothie recipes to maintain high level of satisfaction and constancy.
- Provides attentive, timely, and friendly service to all internal and external customers at all times.
- Leads quarterly meetings with service and kitchen lead staff.
- Promotes and practices safe work habits and reports potential safety hazards.
- Monitor compliance with health regulations regarding food preparation and serving.
- Builds and maintains customer satisfaction with the products and services offered by the co-op.
- Provides attentive, timely, and friendly service to all internal and external customers at all times.
- Others duties as assigned.
Requirements
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES
- High School Diploma or equivalent experience preferred.
- A minimum of one (1) year’s experience in a retail environment strongly preferred.
- A minimum of one (1) year’s experience and familiarity with natural foods strongly preferred.
- Supports the co-op’s core values and aligns with the Co-op Code of Conduct.
- Adapts readily based on evolving co-op needs or in response to feedback.
- Maintains composure in highly stressful or adverse situations.
- Computer proficiency, familiarity with MS Office Suite, and experience with receiving systems preferred.
ENVIRONMENTAL & PHYSICAL DEMANDS
- Flexibility to work any shift, including mornings, middays, evenings, weekends.
- Ability to work in varying temperatures (approximately 20°F – 90°F).
- Ability to stand or sit for long periods at a time.
- Ability to bend, stoop, reach, kneel, twist, and climb.
- Ability to lift 50 pounds unassisted.
- Reliable access to transportation.
Pay starting rate $19/hour
Salary : $19