What are the responsibilities and job description for the Cash Management Relationship Manager position at The Commercial & Savings Bank?
This is a full-time position with the location to be in determined in either Holmes, Stark, Tuscarawas, or Wayne counties. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below.
Summary: The Cash Management Relationship Manager will work closely with the AVP, Cash Management Officer to meet department goals. This individual is responsible for growing CSB’s portfolio of Cash Management customers by utilizing CSB’s approach to service and sales. This individual will solicit new customers, conduct a needs analysis, propose solutions, implement these solutions on-site, and maintain customer solutions through ongoing support. In addition to new customer acquisition, this position is also responsible for ongoing consultation with existing Cash Management customers. Finally, this position is responsible for providing educational opportunities for businesses about CSB’s products, services, and/or best practices in business cybersecurity.
Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Develop, maintain, and manage cash management relationships with business customers in the bank’s market areas
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Market bank products and services including:
- Business Checking
- ACH Origination
- Remote Deposit Capture
- Sweeps
- Positive Pay
- Account Analysis
- Merchant Services
- Other technology products and services
- Manage processes, including implementation, of CM products and services and customer training
- Review and analyze customers’ current banking activity and future needs to determine the best product suite for each customer
- Prepare and review agreements with customers regarding cash management services and devices
- Work with Electronic Services team to complete cash management product installation and customer training
- Build relationships with banking center staff and commercial lenders to foster an environment that supports and encourages referrals
- Provide education on cash management products, services, and pricing to customers and employees
- Maintain an analysis of competitor products, services, and pricing and make recommendations for changes to CSB products, services, and pricing as needed
- Attend schools and seminars to stay abreast of new products and services available, including scams and fraudulent activities
- Present a polished, professional image to customers and act as an ambassador of CSB’s products and services
Education: A high school diploma or General Education Degree (GED) is required. A four-year degree in a business-related field is preferred. A minimum of three years of related work experience; or equivalent combination of education and experience.
Summary of Employee Benefits:
- Competitive base wage
- Incentive compensation and profit sharing
- Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance – (plan and/or benefits eligibility requirements apply)
- Paid time off for vacation, illness, bereavement, and jury duty
- 401(k) with an employer match and on-site advisers
- Employee Assistant Program (EAP) with free access to mental health resources
- Comprehensive wellness program with financial incentives to promote a healthy lifestyle
- Training and professional development opportunities to help you reach your long-term goals
- Paid holidays available immediately upon hire
- Volunteerism opportunities to give back to our local communities
The Commercial & Savings Bank is an Equal Opportunity Employer.
