What are the responsibilities and job description for the Quick Lube Manager position at The Collins Business Group, LLC?
Service Manager – Central Park Express
464 High Street | Lead the Team. Own the Customer Experience. Drive the Culture.
This is not a job for someone who wants to be told what to do.
It’s for someone ready to step in, take the reins, and own the daily operation of a busy, respected, and well-run shop.
It’s for someone ready to step in, take the reins, and own the daily operation of a busy, respected, and well-run shop.
At Central Park Express, we’ve built the systems, developed the playbook, and created a culture that puts the customer first and supports our people to win. We’re now looking for a Service Manager who can step confidently into this structure and run the business like it’s their own.
This is your opportunity to be the face of the shop, lead a hardworking team, and deliver a customer experience that sets us apart — not just from other auto shops, but from every business in town.
What You’ll Be Doing:
- Manage the team – coach, guide, and lead employees to stay aligned, focused, and productive.
- Deliver exceptional customer service – make every customer feel heard, respected, and taken care of.
- Handle daily workflow – manage scheduling, approvals, and communication between customers and technicians.
- Ensure consistency and quality – follow our established systems and hold the team to high standards.
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Own the outcome – from customer experience to team performance, this shop’s success is in your hands.
What You’ll Get:
- Strong compensation based on your experience and performance.
- Health & dental insurance.
- Paid time off paid holidays.
- Health club membership – we care about your well-being.
- A tight-knit team culture focused on positivity, professionalism, and personal growth.
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A clear path for advancement and long-term success.
What We’re Looking For:
- Service management experience in a fast-paced environment.
- Proven ability to lead people and manage customer expectations.
- Clear, confident communication skills.
- A passion for customer service and team leadership.
- Someone who takes ownership and brings solutions, not excuses.
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Familiarity with Protractor and AutoVitals is a big plus.
Why This Role Is Different:
We’ve done the hard work already — the structure, the tools, the team, the culture — they’re all in place. Now we need someone who’s ready to step in and run the show.
You won’t be guessing what’s expected. You’ll be executing, improving, and leading with confidence.
Ready to Make This Yours?
If you’re ready to lead a business, elevate a team, and deliver a customer experience that sets the bar for an entire community — apply now.
Send us your resume and a quick note about why you're the right fit for Central Park Express.
Central Park Express – Where Leadership Meets Opportunity.
